Helping Hands Thrift Store offers secondhand furniture, clothing, home goods, kitchenware, sporting goods, electronics, DVDs, books, appliances, shoes, and more to the Montgomery, AL, area.
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude interactions and a lack of greeting.
Pricing
Many customers find the prices to be excessively high for a thrift store, with some items priced above retail, leading to disappointment.
Organization
The store is often described as disorganized and cluttered, making it difficult for customers to find items and leading to frustration.
Quality of Items
Customers appreciate the quality of some items, noting that many are gently used and in good condition, but there are also complaints about dirty or damaged items being on the sales floor.
Community Focus
While some customers value the community-focused mission of the store, others feel that the pricing and service do not align with the charitable aspect.
CR
Christopher Ray
5 days ago
5.0
Always a pleasure to visit the store! Customer service is great and I love the smiles.
AS
April S.
Nov 13, 2025
1.0
Rude staff, retail prices i dont know who they think they are but a thift store they are not!!! And the place is gross.
SW
Stacey Whitlow
Oct 28, 2025
5.0
Helping Hands Thrift Store is a true gem in Montgomery. The staff is always friendly, professional, and eager to help, which makes every visit a pleasant experience. The store is well-organized, and you can tell they take pride in keeping things clean and welcoming.
What really stands out is the quality of the items. Unlike many thrift stores where you have to dig through a lot to find something worthwhile, Helping Hands consistently offers gently used clothing, furniture, home goods, and décor that are in excellent condition. Even better, when it comes to electronics or small appliances, they go the extra mile to make sure everything works before it’s sold. That kind of care builds trust and makes shopping here feel like a smart choice.
I’ve found some incredible deals on items that look almost brand new, and it’s clear that the store values both affordability and quality. On top of that, knowing that your purchases support a community-focused mission makes shopping here even more meaningful.
If you’re looking for a thrift store where you’ll be treated with respect, find great quality at fair prices, and shop with confidence that what you buy will actually work, Helping Hands Thrift Store is the place to go.
EP
Elviritah Pickett
Oct 18, 2025
5.0
It had a lots clothing for men,women, and children,Christmas decorations. Just Great
RS
Richard Ducksworth Sr,
Sep 18, 2025
1.0
My wife and i walked in….there was two people at the counter…….no one said hi, hello, good morning…….as we left….. no bye…..have a nice day……dryness! I saw a few things that sparked interest…….but after no greeting……NO THANK YOU!
Frequently Asked Questions About Helping Hands Thrift Store
What products can I find at Helping Hands Thrift Store?
Helping Hands Thrift Store offers secondhand furniture, clothing, housewares, kitchenware, sporting goods, electronics, DVDs, books, appliances, shoes, and more.
What are the store hours for Helping Hands Thrift Store?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
What payment methods does Helping Hands Thrift Store accept?
They accept American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I contact Helping Hands Thrift Store?
You can reach them by phone at +1 334-267-8094 or +1 334-649-2000, and via email at drobertson269@gmail.com.
Where is Helping Hands Thrift Store located?
It is located at 5240 Atlanta-HWY, Montgomery, AL 36109, USA.
Does Helping Hands Thrift Store have an online presence?
Yes, you can visit their website at https://www.helpinghandsmontgomery.com/ and their Facebook page at https://www.facebook.com/pages/Helping-Hands-Thrift-Store/1054224654598718.
Are there any other thrift stores near Helping Hands Thrift Store?
Yes, Goodwill thrift store is nearby, providing another option for community services and shopping for secondhand items.
What places nearby can help me pass time before or after shopping at Helping Hands Thrift Store?
You can visit Peyton's Place for a meal, or enjoy some smoothies at MGM Nutrition, both located nearby for a pleasant dining experience.
Are there any fitness or sports facilities near Helping Hands Thrift Store?
Yes, Capital City Juniors Volleyball Club and TM Health and Fitness gym are nearby, offering sports and fitness activities.
What nearby services are available if I need automotive or financial assistance near Helping Hands Thrift Store?
Blues Discount Glass LLC offers auto glass and repair services nearby, while TitleMax Title Loans and TitleMax Title Pawns provide financial services.