Business Details
About
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Montgomery, AL or call us at (334) 270-2400 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
713 reviews
5 stars
399
4 stars
179
3 stars
77
2 stars
26
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and lack of personnel.
Store Condition
Several reviews mentioned that the store is cluttered and in need of organization, with some areas showing signs of age and disrepair.
Product Selection
Customers appreciated the variety of products available, especially in the big and tall section, but some noted a lack of stock and outdated styles.
Sales and Pricing
Many customers highlighted great sales and affordable prices, particularly in clearance sections, although some felt certain items were overpriced.
- KWKatrina WrightDec 24, 20251.0Waited in line for 20 minutes while the woman helped her church members, family or friends find coupons for their purchases or whatever shenanigans they had going on…. Both representatives had the audacity to rush me with my purchase. This is why Montgomery, AL has gone down because of people with poor customer service skills. I’m surprised that your store still stands. At 1030 the day before a major holiday your lot is not even half full.
- GGGialanaDec 21, 20255.0A fine department who never gave up on Montgomery, Alabama. Beautiful inventory. Very, very nice staff.
- MRMatthew ReyesDec 8, 20251.0Customer service is terrible, called an associate for help at jewelry and I could see her fake crying cause she had to come help. Other associate followed me around the store and keeps staring and tried to make sure my relative wasn't stealing shirts at the fitting room. Will be avoiding this store unless absolutely necessary.
- RRRVPeakNov 9, 20254.0This location is full of great deals and sales going on all over the store. I actually found a ring that my wife was crazy about that we went ahead and purchased. The staff was super friendly and worked with us to find other savings throughout the store. I would recommend them for the friendliness of staff alone. The only downside is that it is located in a mall that looks like it’s slowly dying, but you can always get in and get a deal before it’s done.
- ASAnthony ShealeyMar 12, 20214.0Good sales in there. You can good gifts for people and yourself.
Frequently Asked Questions About Belk
What are the regular store hours for Belk in Montgomery, AL?
Belk is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Belk offer pickup services?
Yes, Belk offers both in-store pickup and curbside pickup services.
What types of products can I find at Belk, Montgomery?
Belk offers a variety of products including women's, men's, junior's, and kids' clothing, accessories, home décor, fashion, jewelry, shoes, handbags, and beauty products.
Which popular brands does Belk carry?
Belk carries brands such as Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Levi's, Columbia Sportswear, L'OREAL, and many more.
What payment methods are accepted at Belk?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Belk accessible for customers with disabilities?
Yes, Belk has wheelchair accessible entrances and parking, and also provides public restrooms.
Can I contact Belk's customer care by email?
Yes, you can contact Belk customer care via email at belk_customer_care@belk.com.
What nearby stores could I visit along with Belk while shopping?
Nearby stores include Foot Locker for sportswear and shoes, MAC Cosmetics for beauty products, and VS Diamonds for jewelry, all located near Belk at Eastdale Mall in Montgomery.
Where is Belk located within Montgomery?
Belk is located at 2500 Eastdale Mall, Montgomery, AL 36117, within Eastdale Mall shopping center.
Are there dining options near Belk if I want to eat before or after shopping?
Yes, nearby dining options include Senaido Martinez (American fast food), Charleys Cheesesteaks (fast food and sandwiches), and Cinnabon (bakery and coffee shop) at Eastdale Mall.