I really enjoyed my shopping experience with my daughter today because we had an incredible sales associate who helped us. I recognized the young lady from the first time I visited Aerie over a year ago because she was just as helpful, kind, and professional then. I was so impressed with Katie’s personality today that I asked for her name, so I could write this review. She is approachable and respectful, and I think it’s awesome that she’s been at this specific store for so long. Her attitude genuinely lightens the atmosphere of the entire store, and I appreciate her kindness and professionalism.
CC
Caroline
Dec 4, 2024
1.0
The most unprofessional and disrespectful store I've been to in a number of years while shopping in Montgomery. There's a reason why EastChase has steadily and sadly gone downhill over the years, this store is a shining example of such. I will only be shopping via online and by visiting alternative locations. The staff could benefit from some lessons in professional dialogue, decorum, and etiquette- how embarassing.
JL
Justin Luks
Mar 2, 2024
1.0
Awful customer service. We asked for an item to be shipped to my residency but the cashier put the wrong address and submitted the prompt. We noticed it would no longer be going to the correct location so we tried to get this fixed, but the store puts a 1 hour limit on undoing a purchase. We called customer service and were on hold for 30 minutes and the person was no help either. Eventually the manager tried to call them (which makes no sense as they could have just helped us with a refund right away) and they said there was nothing to do and the time had expired. Pretty much wasted time until there was nothing more we could do. Our last hope is to say no item was delivered and get money back but they said this isn’t guaranteed (knowing them we definitely won’t get money back). Pretty much spent money on nothing and got no help for being scammed. Save yourself time and money. DO NOT COME HERE
PF
Patsy Franco
May 30, 2023
5.0
I had the pleasure of shopping at Aerie recently, and I couldn't be happier with the outstanding service I received from Priya. Her exceptional assistance and genuine willingness to help made my shopping experience truly enjoyable.
From the moment I entered the store, Priya greeted me with a warm smile and a friendly demeanor. She really got my style and suggested items I loved.
Throughout the process, Priya's attention to detail was remarkable. She paid close attention to my needs and provided valuable advice; I never felt rushed or pressured to make a purchase.
I love Aerie clothing and the store was super aesthetic and organized.
I would highly recommend visiting Aerie and seeking out Priya for assistance. Her exceptional customer service skills, friendly attitude, and extensive knowledge of the products are truly commendable. Priya's commitment to customer satisfaction is a testament to her professionalism and dedication.
AR
Amy Rudolph
May 13, 2023
5.0
Came in looking for a pair of leggings and the manager (Ty) was very helpful also very relatable when finding the perfect leggings for more full figured women!
Aerie offers intimates, apparel, activewear, swimwear, accessories, fragrance, bras, underwear, clothing, sleepwear, and yoga pants designed to feel good.
Where is Aerie located in Montgomery, AL?
Aerie is located at 7062 Eastchase Parkway, Suite 37b, inside the Shoppes At Eastchase in Montgomery, AL 36117.
What are Aerie's store hours?
Aerie is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM. It is closed on November 27, 2025, but open early from 6:00 AM to 9:00 PM on November 28, 2025.
Does Aerie offer in-store pickup?
Yes, Aerie provides in-store pickup as a service option.
What payment methods does Aerie accept?
Aerie accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
What are some nearby clothing stores to Aerie where I can continue shopping?
Nearby clothing stores include American Eagle, Victoria's Secret, Buckle, francesca's, Gap, rue21, and Men's Wearhouse, all within the Shoppes At Eastchase.
Are there places nearby Aerie where I can grab food or drinks before or after shopping?
Yes, near Aerie you can visit La Jolla Restaurant & Bar, Buffalo's Cafe, BLACK FINN, Frutta Bowls, Pretzelmaker, everbowl, and Great American Cookies for a variety of dining options.
Can I find beauty and personal care stores near Aerie?
Yes, Bath & Body Works, Buff City Soap, Charlotte Tilbury, and SEPHORA are nearby stores offering beauty and personal care products.
What brands or stores near Aerie offer athletic or activewear?
Nearby stores offering athletic or activewear include lululemon, Lululemon Athletica, and Champs Sports.
How can nearby stores like American Eagle or Victoria's Secret complement my shopping experience at Aerie?
American Eagle and Victoria's Secret offer additional apparel and lingerie options, allowing you to explore a variety of styles and products in one shopping trip at the Shoppes At Eastchase.