DSW Designer Shoe Warehouse

4.1
444 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
301 The Bridge Street, Huntsville, AL
35806, United States

Hours

Reviews

4.1
444 reviews
5 stars
231
4 stars
109
3 stars
52
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude behavior from staff and difficulties with returns.

Product Selection

The store offers a wide variety of shoes, but some customers noted issues with stock availability and size options.

Store Cleanliness

The store is generally described as clean and well-organized, although some reviews mentioned it being messy at times.

Online Order Issues

Numerous customers experienced problems with online orders, including cancellations and difficulties with pickups.

Positive Staff Interactions

Some customers highlighted positive interactions with specific staff members who provided excellent service.
  • MA
    M A
    Jan 5, 2026
    5.0
    I got my timber boots for a good price!!!
  • EK
    Elaine Kinion
    Dec 28, 2025
    1.0
    Lots of shoes of you have small feet.
  • DL
    Danny LaMunyon
    Dec 14, 2025
    5.0
    Really big selection
  • MG
    M. G.
    Dec 6, 2025
    1.0
    UNACCEPTABLE. The sales associate had difficulty with an online pickup order and return. She accused me of being dishonest. What should have taken 2 minutes took 20. A manager was called and confirmed that I, the customer, was correct. While the manager resolved the return, the cashier's behavior was unacceptable and unprofessional, and witnessed in front of many other customers and my two young kids. There were no apologies given.
  • CM
    Christy Moseley
    Nov 8, 2025
    3.0
    Not friendly service. I wore these sneakers 1 time and bought 3 days ago and they would not take them back because I wore them. You cannot know if a shoe for walking is going to be comfortable without waking or running in them. It’s ok but just disappointed they wouldn’t work with me at all. I will never buy athletic shoes from them again.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the operating hours of DSW Designer Shoe Warehouse in Huntsville?

DSW Designer Shoe Warehouse in Huntsville is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Does DSW Designer Shoe Warehouse offer in-store pickup services?

Yes, DSW offers in-store pickup services, allowing customers to pick up their orders directly at the store.