DSW Designer Shoe Warehouse

4.1
440 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
301 The Bridge Street, Huntsville, AL
35806, United States

Hours

Reviews

4.1
440 reviews
5 stars
229
4 stars
109
3 stars
52
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude interactions and lack of assistance during returns.

Product Availability

Customers frequently faced issues with product availability, particularly with online orders and in-store stock discrepancies.

Store Cleanliness

The store was generally noted to be clean and well-organized, although some customers mentioned it being cluttered at times.

Selection and Pricing

The store offers a wide selection of shoes at decent prices, but some customers expressed disappointment with the limited availability of certain sizes and styles.

Management Issues

Several reviews highlighted inconsistent management practices, with some employees providing excellent service while others were criticized for their attitude and handling of customer concerns.
  • CM
    Christy Moseley
    Nov 8, 2025
    3.0
    Not friendly service. I wore these sneakers 1 time and bought 3 days ago and they would not take them back because I wore them. You cannot know if a shoe for walking is going to be comfortable without waking or running in them. It’s ok but just disappointed they wouldn’t work with me at all. I will never buy athletic shoes from them again.
  • MD
    Mr Denly
    Jul 18, 2025
    4.0
    Angela (Manager) was excellent! She cleared up a problem for me when the other manager got angry for not knowing policy. I am not upset if you say "I do not know the answer.." but getting angry because a customer asks a question is not cool. A manager should know the policy and if they don't they could at least find out and give an answer. Angela was great, she knew the answer and accepted feedback. Thanks🙂
  • MD
    Magnolia Concept Designs
    Nov 8, 2016
    5.0
    My absolute favorite place to shop at Bridge Street. Great selection, space and sales. They have almost every type of ordinary shoe (non-sports) that you could need. Staff is extremely helpful. They no longer give military discounts at that location but it doesn't deter me from shopping there in the slightest.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the operating hours of DSW Designer Shoe Warehouse in Huntsville?

DSW Designer Shoe Warehouse in Huntsville is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Does DSW Designer Shoe Warehouse offer in-store pickup services?

Yes, DSW offers in-store pickup services, allowing customers to pick up their orders directly at the store.