Belk

Reviews

• MC

  MaryAnn C

  4 days ago
  1.0
  Came to return a dress I purchased online. I literally walked the whole store, both floors, until I finally came to an open register. The older lady didn't say a word to me the entire transaction and barely even looked at me. I don't know if she could even speak. I guess this is how it's going to be now-service/food/retail industries hiring whoever they can find off the street. Walmart is no different from Target which is no different from Belk which is no different from McDonalds which is no different from Applebees.
• LB

  Laura Barrett

  Apr 2, 2026
  1.0
  If you're losing business in droves, it is no surprise. I literally had to try to return something on four attempts because employees would actively ignore me and tonight there were four of them all standing together, actively ignoring me while I stood receipt in hand hand, trying to return some dresses it was only after I walked away, intent on going to customer service to report that I was being actively ignored by four grown women employees and they called me back and decided to not ignore me anymore, but I will never go back there because nobody is friendly. Everyone has an attitude and it's impossible to get anybody to wait on you. they were tidying things up and talking amongst themselves as I stood there for about four or five minutes nobody acknowledged me nobody said I'll be right with you. Nobody said can I help you when I tell you they looked me in my face and then chose to ignore me that is exactly what happened and I hope you can see it on the video tapes. Where are they had to call me back because I had walked away intent on finding a manager. I wish that people could find jobs. They enjoyed doing instead of being resentful, hateful, and passive aggressive. I am so sorry that doing your job triggers you so much. Maybe customer service is not the line of work you should be in. I will never ever be back to Belk at the bridge Street, ever guaranteed! Absolutely disgraceful customer service I used to work for a Belk I am absolutely disgusted, completely utterly appalled at the apathy. It cost nothing to be a human and to be kind of one another absolutely nothing in fact, I'm pretty sure it expends more energy to be a passive aggressive harpy! Here is hoping they all have the night they deserve!!! They all seemed really miserable!!
• NA

  Nora Alldredge

  Mar 17, 2026
  5.0
  Love the selection on everything. Beautiful store, up to date with styles, bathroom, bedroom sheets and beyond.
• AA

  Ashlei

  Feb 23, 2026
  1.0
  The woman who works Monday mornings in home goods is very rude and inattentive. I was in the department for half an hour and she never made any attempt to acknowledge my presence, deciding that she would rather dust a fixture than assist me. I decided to just leave without purchasing anything.
• DS

  Dezomone Swoopes

  Feb 20, 2026
  5.0
  Great sales

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