Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hoover, AL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,102 reviews
5 stars
563
4 stars
274
3 stars
149
2 stars
42
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and long wait times.
Store Condition
Store cleanliness and organization received both positive and negative feedback, with some customers noting it was neat while others found it dirty.
Staffing Issues
Many customers expressed frustration over insufficient staff, particularly at checkout and fitting rooms, leading to long wait times.
Product Selection
Customers appreciated the variety of merchandise and good prices, although some felt the selection was lacking in certain areas.
- RLraymond ledfordDec 30, 20255.0This is a great store. Large selection of men's, women's and children's clothing. I grew up in the '70s shopping with my mom at JCPenney's. This store is laid out like a clothing store should be. Jeans are with jeans, khaki pants are with khaki pants, and shirts are with shirts. They also have a great selection of men's suits and sportswear. Not a jumbled up mess like a lot of the new clothing stores these days.
- BWBill WagnerSep 19, 20254.0The store appears to be well stocked with merchandise.
- VBVeronica BurkeAug 27, 20255.0Picking up curbside 10 minutes before clothes and got my item. A+
- AAAprilAug 24, 20254.0Always love shopping here
- BJBernard JacksonAug 1, 20255.0Knowledgeable staff
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Hoover, AL?
You can find a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Hoover, AL.
What are the operating hours for JCPenney at the Riverchase Galleria?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping options?
Yes, JCPenney offers both curbside pickup and in-store shopping for your convenience.
What payment methods does JCPenney in Hoover accept?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payment options.
Does the JCPenney store in Hoover have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available for customer use.
Are there any beauty and spa services nearby JCPenney in Riverchase Galleria?
Yes, nearby you can find JCP Salon Hoover and Merle Norman Cosmetics of Hoover offering beauty and spa services.
What are some nearby shoe stores around JCPenney at Riverchase Galleria?
Close to JCPenney, you can visit several shoe stores including Finish Line, Foot Locker, and Champs Sports, which offer a variety of footwear options.
Are there restaurants near JCPenney where I can dine before or after shopping?
Yes, nearby dining options include Olive Garden Italian Restaurant, Auntie Anne's Pretzels at Riverchase Galleria, and Kelly's Cajun Grill.
Does JCPenney offer exclusive brands that I can shop for apparel and accessories?
Yes, JCPenney offers exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to enhance your shopping experience.
How can I stay updated on deals and shop conveniently from JCPenney in Hoover?
You can use the JCPenney App available on the Apple App Store for shopping and special deals, or visit their website to browse top sales and offers.