Business Details
About
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Guntersville, AL or call us at (256) 891-1314 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
893 reviews
5 stars
438
4 stars
243
3 stars
109
2 stars
46
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some noted issues with understaffing.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping atmosphere.
Product Selection
Customers appreciated the variety of products and deals available, but some expressed disappointment with limited inventory and high prices.
Customer Service Issues
Several reviews highlighted problems with customer service, including long wait times and lack of assistance during busy periods.
- GEGail Esch1 day ago2.0I detest Belk's in Guntersville. Sales gal hsd no idea what a slip was. The store is junked up and if you don't download their "app" you don't get good deals. Forget that! I'll shop Beall's, Walmart, Ross or thriftshops before I'll walk back into Belk's in Guntersville!
- KRKenya Rogers4 days ago1.0Terrible customer service with the managers Terry and latrease. Disgusting attitudes, they didn’t help at all, latrease walked away and said she wasn’t going to deal with the questions. Disgusting behavior.
- ARAbbie Rogers4 days ago1.0⭐ One Star (If I could give zero, I would.) Absolutely terrible experience at the Belk in Guntersville, Alabama. The managers I dealt with—Terry and Latrease—were rude, dismissive, and had awful attitudes. Customer service here is nonexistent. I attempted to return a bracelet purchased on Christmas Eve. On my first visit (January 7), the associate was extremely ugly to me and my family and literally turned her back on my mother and refused to speak to her. Completely unacceptable. When we returned again, Terry told us we could not return the bracelet and falsely claimed that fine jewelry has no return policy. That is simply not true—Belk’s fine jewelry policy allows returns within 90 days with receipt, tags, and original condition, all of which we had. Despite this, the return was still refused. The store itself is just as bad—messy, disorganized, and honestly looks like a thrift store trying to sell “high-end” brands. I would much rather drive farther for better customer service and a better shopping experience. I will never return to this location. CALLED HUNTSVILLE AL BELK AND THEY ARE SO MUCH HELP! Way better service and so understanding!
- BGBrent Gilliland5 days ago1.0Latrice (one asst manager) is horrible! I will never purchase anything from this location again due to her. Terry is also very poor at his job. Bought a bracelet December 18th and tried to exchange it after it broke simply trying it on. I had tags, blue tag, and my bell credit card. He straight up refused. Belka policy clearly states 90 days. I will never do business at this location again, I’m more of a Dillard’s guy anyways.
- GSGordon SloanDec 29, 20255.0Nice store. Great selection of merchandise and easy check out. Very good service.
Frequently Asked Questions About Belk
What are the general operating hours of Belk in Guntersville, AL?
Belk in Guntersville is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Belk in Guntersville offer pickup options for orders?
Yes, Belk offers both in-store pickup and curbside pickup services for customer convenience.
Which brands can I find at Belk in Guntersville?
You can find brands like Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Lancome, Levi's, L'OREAL, and many more at Belk.
What categories of products does Belk Guntersville carry?
Belk offers a wide range of products including men's, women's, and kids' clothing, accessories, home decor, jewelry, shoes, handbags, and beauty products.
What payment methods are accepted at Belk in Guntersville?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Belk provide accessibility features at the Guntersville location?
Yes, Belk has a wheelchair accessible entrance and parking, as well as public restrooms available.
Are there any discounts at Belk for military personnel?
Yes, Belk offers discounts for active military members.
Which nearby stores can customers visit alongside Belk in Guntersville?
Customers can visit nearby stores such as Dollar General, Shoe Dept., and Cato Fashions for additional shopping options.
What entertainment or services are available near Belk in Guntersville?
Nearby you can find entertainment and services like Redbox for movie rentals, Wells Fargo ATM for banking, and Nail Oasis hair salon for beauty services.
Are there any dining options near the Belk store in Guntersville?
Yes, New China Restaurant is located nearby for customers looking for dining options before or after their shopping trip at Belk.