Belk

Reviews

• JG

  Jose Guerra

  Mar 30, 2026
  5.0
  Happy
• SL

  Shannon Lambert

  Mar 10, 2026
  5.0
  They have lots of great selection. They can be a bit pricey but they do have a lot of great sales and coupons.
• DS

  Donna Stanley

  Mar 6, 2026
  5.0
  Yvette was awesome, courteous, knowledgeable made a quick return for me. Even in the days when they’re so few registers open at Belks.
• GE

  Gail Esch

  Jan 11, 2026
  2.0
  I detest Belk's in Guntersville. Sales gal had no idea what a slip was. The store is so junked up and if you don't download their "app" you don't get sales. Forget that! I'll shop Beall's, Walmart, Ross or thriftshops before I'll walk back into Belk's in Guntersville!
• AR

  Abbie Rogers

  Jan 8, 2026
  1.0
  ⭐ One Star (If I could give zero, I would.) Absolutely terrible experience at the Belk in Guntersville, Alabama. The managers I dealt with—Terry and Latrease—were rude, dismissive, and had awful attitudes. Customer service here is nonexistent. I attempted to return a bracelet purchased on Christmas Eve. On my first visit (January 7), the associate was extremely ugly to me and my family and literally turned her back on my mother and refused to speak to her. Completely unacceptable. When we returned again, Terry told us we could not return the bracelet and falsely claimed that fine jewelry has no return policy. That is simply not true—Belk’s fine jewelry policy allows returns within 90 days with receipt, tags, and original condition, all of which we had. Despite this, the return was still refused. The store itself is just as bad—messy, disorganized, and honestly looks like a thrift store trying to sell “high-end” brands. I would much rather drive farther for better customer service and a better shopping experience. I will never return to this location. CALLED HUNTSVILLE AL BELK AND THEY ARE SO MUCH HELP! Way better service and so understanding!