Business Details
3363 Lowery Pkwy, Fultondale, AL
35068, United States
Certified by JCPenney • Feb 15, 2026
(205) 994-7330
Certified by JCPenney • Feb 15, 2026
https://www.jcpenney.com/locations/al/fultondale/clothing-stores-fultondale-al-2994.html
Certified by JCPenney • Feb 15, 2026
About
Certified by JCPenney • Feb 15, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fultondale, AL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 15, 2026
Hours
Certified by JCPenney • Feb 15, 2026
Reviews
4.2
1,103 reviews
5 stars
599
4 stars
299
3 stars
109
2 stars
40
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others were reported as rude or disengaged.
Store Cleanliness
Customers noted cleanliness issues, particularly in restrooms and checkout areas, with some describing the store as untidy.
Product Availability
Several reviews mentioned disappointment with product availability, particularly for specific sizes and items that were advertised but not in stock.
Pricing
Customers expressed mixed feelings about pricing, with some finding good deals while others felt items were overpriced.
Staff Assistance
While many customers praised the helpfulness of staff, there were complaints about a lack of available management and assistance during busy times.
- CSChris SFeb 6, 20261.0Horrible customer service. Went in to do an exchange and was treated very unprofessional. These women are rude.
- TBTiffany BenefieldFeb 5, 20265.0Very helpful at the cologne counter. I told the lady what I was looking for & she got me fixed up with exactly what I was wanting.
- BLBoddie J. LittleJr.Jan 22, 20265.0Great prices for good quality clothing,nice and friendly staff,clean store,& great service.
- JLJacqueline LaraDec 15, 20251.0I can’t stand the awful music and the things are not in order
- JTJamie ThompsonNov 30, 20251.0Wife was in a dressing room an a young man kept trying to jump up an he a chair trying to see her changing jc penny needs to do better try to report it over the phone nothing was said
Frequently Asked Questions About JCPenney
What are the regular opening hours of JCPenney in Fultondale, AL?
JCPenney in Fultondale is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Fultondale offer curbside pickup and in-store shopping options?
Yes, this JCPenney location offers both curbside pickup and in-store shopping for customer convenience.
What types of products can I find at JCPenney Fultondale?
You can find a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Fultondale.
Does JCPenney Fultondale carry any exclusive brands?
Yes, the store features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment methods are accepted at JCPenney in Fultondale?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks. Cash is not required exclusively.
Is JCPenney Fultondale wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Can I order from JCPenney online or via a mobile app?
Yes, you can shop via the JCPenney App available on the App Store or through their website, with options like free shipping and curbside pickup.
Where is JCPenney located within Fultondale?
JCPenney is located at 3363 Lowery Parkway inside the Promenade Fultondale shopping center.
What nearby dining options are available around JCPenney Fultondale?
Nearby dining options include Five Guys, Casa Fiesta (Mexican restaurant), Mugshots Grill and Bar, Wintzell's Oyster House, Twisted Tenders, Logan's Roadhouse, and Stix Restaurant serving sushi and Chinese cuisine.
What are some nearby stores where I can shop after visiting JCPenney?
Promenade Fultondale offers a variety of options nearby including Ross Dress for Less for clothing, Sally Beauty and Bath & Body Works for beauty supplies, Ashley for furniture, Hibbett Sports for shoes and sporting goods, Best Buy for electronics, and Shoe Dept. Encore for footwear.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
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