Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fultondale, AL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,093 reviews
5 stars
592
4 stars
299
3 stars
109
2 stars
40
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful, while others were criticized for being rude or unresponsive.
Pricing
Customers expressed concerns about high prices for children's clothing and general merchandise, although some appreciated sales and discounts.
Store Condition
Reports of cleanliness and organization varied, with some customers noting untidy areas and poor maintenance.
Product Availability
Several customers mentioned issues with stock availability and not finding desired items in-store.
Shopping Experience
Overall shopping experiences were mixed, with some enjoying their visits while others found the atmosphere uninviting due to loud music and poor management presence.
- JFJacqueline FryeNov 2, 20255.0Picked up my ring
- JGJessica GreenOct 13, 20253.0I had to go to JC Penny's for a last minute family emergency. We had a death in the family and my out of town 5 year old grandson had nothing to wear. We looked everywhere but with no luck. We went here and found exactly what we were looking for. The suit was on sale, but it was still $40. For a child that will grow out of it before he can wear it again the is outrageous. He needed shoes as well. I found a pair again on sale for $20. This is can understand and we got a pair he can wear again, but the socks were $12. I also had to get my 2 year old granddaughter tights again $12. I feel like especially for kids growing so fast this is way to much to pay for kids clothes. I ended up paying $100+ for something that's would be worn for only a few hours. I can't lie though he looked dapper.
- TTTropicalBrooklynSep 22, 20255.0Love the sales always a bargain!
- RJRebecca JonesSep 21, 20252.0Music is so loud you can't think. Hard to decide what to purchase. Not an enjoyable place to shop at all. I got out as quickly as possible. Very unfortunate as I would have loved to have stayed & shopped more.
- GSGarland ShorterSep 11, 20254.0Didn't have what I was looking for.
Frequently Asked Questions About JCPenney
What are the regular opening hours of JCPenney in Fultondale, AL?
JCPenney in Fultondale is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Fultondale offer curbside pickup and in-store shopping options?
Yes, this JCPenney location offers both curbside pickup and in-store shopping for customer convenience.
What types of products can I find at JCPenney Fultondale?
You can find a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Fultondale.
Does JCPenney Fultondale carry any exclusive brands?
Yes, the store features exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment methods are accepted at JCPenney in Fultondale?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks. Cash is not required exclusively.
Is JCPenney Fultondale wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available.
Can I order from JCPenney online or via a mobile app?
Yes, you can shop via the JCPenney App available on the App Store or through their website, with options like free shipping and curbside pickup.
Where is JCPenney located within Fultondale?
JCPenney is located at 3363 Lowery Parkway inside the Promenade Fultondale shopping center.
What nearby dining options are available around JCPenney Fultondale?
Nearby dining options include Five Guys, Casa Fiesta (Mexican restaurant), Mugshots Grill and Bar, Wintzell's Oyster House, Twisted Tenders, Logan's Roadhouse, and Stix Restaurant serving sushi and Chinese cuisine.
What are some nearby stores where I can shop after visiting JCPenney?
Promenade Fultondale offers a variety of options nearby including Ross Dress for Less for clothing, Sally Beauty and Bath & Body Works for beauty supplies, Ashley for furniture, Hibbett Sports for shoes and sporting goods, Best Buy for electronics, and Shoe Dept. Encore for footwear.