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Brand Certified

JCPenney

4.1
(858 reviews)

Business Details

900 Commons Dr, Dothan, AL
36303, United States
(334) 794-0531

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dothan, AL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
900 Commons Dr, Dothan, AL
36303, United States

Hours

Reviews

4.1
858 reviews
5 stars
452
4 stars
212
3 stars
102
2 stars
27
1 star
65
  • SR
    Shunvita Roulhac
    Mar 3, 2026
    1.0
    I purchased this necklace in November 2025 and have never been able to wear or enjoy it due to continuous breakage and repeated repair cycles. The item has spent more time being repaired than in my possession. Additionally, the lack of communication, failure to notify me when the jewelry arrived (multiple times), and shifting expectations regarding refunds demonstrate a severe breakdown in customer service and accountability. With this ongoing poor experience leader Jennifer Staples stated I am unable to be refunded by original payment as well as forfeiting my warranty cost. This is complete unacceptable. November to March I haven’t worn this necklace a full 24 hours.
  • LK
    Logan K
    Feb 24, 2026
    5.0
    Highly Recommend This JCPenney Hair Salon out to Anybody. Jay and Alyssa are Superior and The Nicest People Ever! And They Know how to do hair. 1000/10 :)
  • BP
    Betty Pham
    Jan 7, 2026
    4.0
    Nice helpful staff.
  • SB
    Susan Barrowman
    Jan 6, 2026
    5.0
    Great shop, great prices, the lady working the till was a delight!
  • LR
    Lori Richard
    Dec 30, 2025
    5.0
    I had my hair done and the hairdresser. Alyssa did a fabulous job. Love it so much.

Brand Certified Facts from JCPenney

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Certified March 08, 2026Yext Knowledge Graph
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