DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Went in today to make a return for items that were NOT used, but just no longer needed. The guy behind the counter asked the reason for returning each item, I explained the shoes came later and I ordered them elsewhere. I responded I didnt need the purse anymore, meaning not that I had used it and was just returning it, but did not use it and was returning it due to me not needing it for the event. Im not sure if he thought it was the original reason, because he just laughed condescendingly afterwards, I didn't like the interaction at all and think customer service could be improved.
RR
Raziel
Sep 18, 2025
3.0
Never has the shoes I can wear. Order more Wide options
JH
Jasmine Holderfield
Aug 17, 2025
5.0
Great prices good selection
TH
Tracey H
Jun 18, 2025
1.0
I will never shop this location again. The customer service was absolutely horrible. There was one pair of shoes I wanted to buy that had one price on display but rang up differently. I explained to the salesperson that the price was wrong and her attitude was horrible. After she verified that the price was what I said I decided not to buy the shoes. She then stated that they would honor the price that was displayed. I told her I didn’t want them and that her attitude was awful and that would have left the other pair if I didn’t need them tonight. My money is valuable and I have options where to spend it. One place I won’t is this location.
KM
Kathy McKay
Jun 17, 2024
5.0
Had a return to exchange that couldn't have been easier. Nice and helpful staff. Large selection.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the operating hours of DSW Designer Shoe Warehouse in Birmingham, AL?
DSW Designer Shoe Warehouse in Birmingham is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
What types of products does DSW Designer Shoe Warehouse offer?
DSW offers a wide selection of over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, jewelry, and accessories from popular brands.
Does DSW Designer Shoe Warehouse provide in-store pickup and delivery services?
DSW offers in-store pickup but does not provide delivery services.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, debit cards, and mobile NFC payments like Apple Pay, Android Pay, and Samsung Pay.
How can customers contact DSW Designer Shoe Warehouse for inquiries?
Customers can contact DSW via phone at +1 205-238-6245 or email at info@dswinc.com.
Where is DSW Designer Shoe Warehouse located in Birmingham?
DSW is located at 545 Brookwood Village, Birmingham, AL 35209, inside Brookwood Village shopping center.
Does DSW Designer Shoe Warehouse have any rewards program?
Yes, DSW offers a free rewards program called DSW Rewards that provides members with perks such as rewards certificates and special offers.
Which popular coffee shops are located near DSW Designer Shoe Warehouse?
Nearby coffee shops include Starbucks and O'Henry's Coffees, where customers can enjoy drinks before or after shopping.
What are some nearby stores where I can complement my shopping experience at DSW?
Stores like Vans, Finish Line, and Jos. A. Bank are nearby, offering more shoe and fashion options, while Target and CVS Pharmacy provide a range of retail goods and essentials.
Are there any food and dining options near DSW Designer Shoe Warehouse?
Yes, nearby dining options include Pizza Hut Express, Applebee's, Starbucks, and O'Henry's Coffees for a variety of meals and beverages.