Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Birmingham, AL or call us at (205) 968-4200 today for your shopping needs!
Customers appreciate the wide variety of quality products, including clothing, shoes, and accessories.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are reported as rude or unhelpful.
Store Organization
The store is generally noted for being clean and well-organized, making it easy for customers to navigate.
Pricing
While many customers find good sales and discounts, some feel that prices can be high compared to other locations.
Staffing Issues
Several reviews mention a lack of staff available to assist customers, leading to frustration during visits.
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Cheryl Chapman
6 days ago
5.0
One of the few major department stores left in Birmingham. Wide array of quality products, great shoe department. Helpful staff.
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owen Utsey
Feb 15, 2026
5.0
Belk is a classic Southern department store that has maintained a strong presence for decades, offering a wide range of apparel, accessories, beauty products, home goods, and shoes. The stores are generally spacious and well-organized, making it easy to navigate between departments and find what you need.
Clothing selections cover a variety of styles and brands, from casual and workwear to formal attire, appealing to shoppers of all ages. Belk also carries a solid assortment of footwear, handbags, and jewelry, often featuring regional and national brands. Seasonal promotions, sales events, and loyalty programs like Belk Rewards make it an attractive option for bargain hunters and repeat customers.
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Alana Garrard
Feb 14, 2026
5.0
Ruby was our sales associate and she was SO sweet!
GK
Gabby Kulkarni
Feb 8, 2026
5.0
This was a great Belk! Usually shop at the one in Auburn. This one was so lively! Staff was helpful! The app said this store had the item that I wanted in stock, but I could not find it. Would come back to shop here again!
MS
Mona Shunnarah
Jan 24, 2026
5.0
At the summit is my store but they change the merchandise and the quality is not as good .So a lot of times it's hard to find what I like so I have to orders it. I hate to order anything but I will with them
What are the operating hours for Belk in Birmingham, AL?
Belk is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Belk offer pickup services?
Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.
Which payment options are accepted at Belk?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment methods.
What types of products can I find at Belk?
At Belk, you can shop for women's clothing, men's apparel, juniors' and kids' clothing, accessories, home decor, fashion items, jewelry, shoes, handbags, and beauty products.
Does Belk provide alteration services?
Yes, Belk offers alterations services for your clothing needs.
What are the contact details for Belk at Birmingham's Summit Boulevard location?
You can reach Belk at (205) 968-4200 or email belk_customer_care@belk.com. The store is located at 221 Summit Boulevard, Birmingham, AL 35243.
Which brands are available at Belk?
Belk carries popular brands including Kim Rogers, Clinique, ND New Directions, Estee Lauder, Madison, Polo Ralph Lauren, Lancome, Izod, Saddlebred, Rafaella, Jones New York, J Khaki, Red Camel, Choices, Columbia Sportswear, Biltmore, Levi's, Chaps, and L'OREAL.
Is Belk accessible for customers with disabilities?
Yes, Belk has wheelchair accessible entrances and parking, as well as public restrooms to accommodate all customers.
What nearby shopping options are available around Belk?
Nearby shopping options include Apricot Lane Boutique and J.McLaughlin for women's clothing, Michael Kors boutique, Ann Taylor, and Kate Spade stores. Customers can easily explore these stores before or after visiting Belk for a diverse shopping experience.
Are there beauty and spa services near Belk?
Yes, Theia’s Beauty Lounge and Belk Salon and Spa are nearby for beauty and hair services, offering convenient options to complement your shopping trip to Belk.
What dining or refreshment options are close to Belk?
Frutta Bowls, a coffee shop and restaurant offering acai bowls, is nearby, ideal for a refreshing break during your shopping trip at Belk.