ALO

Reviews

• KT

  Katie Jane Thatcher

  Feb 17, 2026
  1.0
  My experience with a manager (Shania) at Alo Yoga was incredibly uncomfortable. As a bigger woman, I felt judged and embarrassed by how she spoke to me about sizes. Her tone made me feel like I should be ashamed of my weight. She was definitely giving bully vibes! I ended up buying items because I felt pressured and just wanted to leave. The whole experience almost brought me to tears. No one should feel bullied while shopping and this is not the norm at the summit! This was so disappointing and not the inclusive environment Alo is known for!
• MF

  melody franks

  Jan 29, 2026
  1.0
  I have bought a nice wardrobe of Alo Yoga clothing. Everything gets five stars except the sweatshirts, is it so hard for the price they charge to get a 100% cotton sweatshirt that doesn’t pill the first time you wear it and wash it. All the other clothing is Quality made with the exception of their sweatshirt items. So Buyer beware because when you wear it one time and wash it, it will look like it’s 10 years old.. I don’t know how someone on here got their shipping so fast but my shipping is super slow even when I check for member loyalty two day shipping. I’m lucky to get it in two weeks. Every item I’ve gotten takes at least three weeks.
• HL

  hunter lacey

  Dec 14, 2025
  5.0
  Alo at the summit is by far my favorite store and nothing compares! Shania is so helpful and always welcoming. Alo is a game changer and l always get compliments from others on the clothes and shoes!
• SB

  Susan Britain

  Nov 11, 2025
  5.0
  I went in to purchase a Christmas gift. Diana could not have been more helpful. She was so knowledgeable and kind! A beautiful store and great addition to The Summit!
• TH

  Tina Huang

  Oct 23, 2025
  1.0
  This has been a completely frustrating and disappointing experience. An $80 gift card was charged to the credit card but never loaded onto the card. Because the store didn’t take the gifter’s contact info, I’ve been stuck going back and forth between customer service and the store with no resolution or accountability. This is still an ongoing matter, and the amount of effort it’s taking to get this resolved and refunded is way too much. For a brand that prides itself on quality, this feels very careless and unfair. I strongly urge everyone to check your gift card balance from Alo Birmingham

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