Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Anchorage, Alaska location nearby Eagle River and Wasilla offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I came to visit Alaska from Hawaii. Very excited to visit JCPenny in Anchorage. It's been awhile since JCPenny left the Hawaiian Islands.
I was excited to go shopping at JCPenny, left very disappointed. Waited too long to have someone assist me at the Jewelry counter. I asked one of the employees that passed me, she said she's over there. Waited, hoping someone will finally see me. I ended leaving all the clothes I was going to purchase. What happened to customer service JCPenny?
EJ
Erin J
Oct 5, 2025
4.0
Products have always been reliable, but customer service was really poor for several years. It has drastically improved in the last year or so! Last 3 times I have been in, my employee interactions have been great!
AT
andrea toomalatai
Nov 24, 2024
5.0
I couldn’t get a name , but im Pretty sure he was the manager . HE WAS THE BEST TOO ! Although it was busy ALL DAY, he made sure we got the same quality , time , and effort as everyone else . The pictures came out super cute too ! THANK YOU JCPENNEY PHOTOS for working with my family ! We also Appreciate the photographer that did our pictures so much !
SS
Serena Stout
Dec 17, 2023
4.0
What can I say, Penny's is just as expected. Has great variety. Love the product, however, as nice as the customer service is, they are too few and too slow. Love the store.
What are the operating hours of JCPenney in Anchorage, Alaska?
JCPenney in Anchorage is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is JCPenney located in Anchorage?
JCPenney is located at 406 W 5th Ave inside the 5th Avenue Mall, Anchorage, AK 99501.
What products and brands can I find at JCPenney in Anchorage?
JCPenney offers a variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, and home furnishings. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Does JCPenney offer in-store shopping and curbside pickup?
Yes, JCPenney provides both in-store shopping and curbside pickup options for customers.
What payment methods are accepted at JCPenney Anchorage?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks. Debit cards are also accepted, and cash is not required.
Is the JCPenney store in Anchorage wheelchair accessible?
Yes, JCPenney has a wheelchair accessible entrance to ensure all customers can shop comfortably.
Is there a beauty and cosmetics store near JCPenney in the 5th Avenue Mall?
Yes, you can find Sephora and bareMinerals Boutiques near JCPenney in the 5th Avenue Mall, both offering cosmetic and beauty supplies.
What nearby places can I visit for coffee or dining around JCPenney?
Nearby you can visit Joy's Corner, a coffee shop and cafe, or Alaska Cake Studio, which serves bakery items, coffee, and is also a restaurant.
Are there other clothing or accessory stores close to JCPenney in Anchorage?
Yes, nearby stores include Banana Republic, Michael Kors, Aerie, Vans, and Canada Goose Anchorage for clothing and accessories.
Can I find photo services at JCPenney Anchorage?
Yes, JCPenney Portraits offers professional services and event photography right at the location.
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