Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Anchorage, Alaska location nearby Eagle River and Wasilla offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,034 reviews
5 stars
479
4 stars
301
3 stars
146
2 stars
44
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are inconsistent, with some praising helpful staff while others report rudeness and lack of assistance.
Product Availability
Customers frequently mention issues with stock levels, including empty shelves and limited selections in various departments.
Store Atmosphere
The store is described as clean and well-lit, but some customers feel it lacks vibrancy and is often empty.
Pricing and Sales
Many customers appreciate the competitive pricing and frequent sales, although some feel that the quality of products can be inconsistent.
Checkout Experience
Long wait times at checkout and a shortage of cashiers are common complaints, leading to frustration among shoppers.
- ENEvelyn Ku'uAloha NomuraOct 18, 20252.0I came to visit Alaska from Hawaii. Very excited to visit JCPenny in Anchorage. It's been awhile since JCPenny left the Hawaiian Islands. I was excited to go shopping at JCPenny, left very disappointed. Waited too long to have someone assist me at the Jewelry counter. I asked one of the employees that passed me, she said she's over there. Waited, hoping someone will finally see me. I ended leaving all the clothes I was going to purchase. What happened to customer service JCPenny?
- EJErin JOct 5, 20254.0Products have always been reliable, but customer service was really poor for several years. It has drastically improved in the last year or so! Last 3 times I have been in, my employee interactions have been great!
- FAFrank AfcanSep 7, 20255.0Great Place!
- DBDaniel Nova BrowerAug 20, 20254.0It’s going out of business.
- GDGary DorsayJul 10, 20253.0Not much help in the store.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Anchorage, Alaska?
JCPenney in Anchorage is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is JCPenney located in Anchorage?
JCPenney is located at 406 W 5th Ave inside the 5th Avenue Mall, Anchorage, AK 99501.
What products and brands can I find at JCPenney in Anchorage?
JCPenney offers a variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, and home furnishings. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Does JCPenney offer in-store shopping and curbside pickup?
Yes, JCPenney provides both in-store shopping and curbside pickup options for customers.
What payment methods are accepted at JCPenney Anchorage?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks. Debit cards are also accepted, and cash is not required.
Is the JCPenney store in Anchorage wheelchair accessible?
Yes, JCPenney has a wheelchair accessible entrance to ensure all customers can shop comfortably.
Is there a beauty and cosmetics store near JCPenney in the 5th Avenue Mall?
Yes, you can find Sephora and bareMinerals Boutiques near JCPenney in the 5th Avenue Mall, both offering cosmetic and beauty supplies.
What nearby places can I visit for coffee or dining around JCPenney?
Nearby you can visit Joy's Corner, a coffee shop and cafe, or Alaska Cake Studio, which serves bakery items, coffee, and is also a restaurant.
Are there other clothing or accessory stores close to JCPenney in Anchorage?
Yes, nearby stores include Banana Republic, Michael Kors, Aerie, Vans, and Canada Goose Anchorage for clothing and accessories.
Can I find photo services at JCPenney Anchorage?
Yes, JCPenney Portraits offers professional services and event photography right at the location.