Wanted a watch, all agents busy. Stood around for a good 10 minutes without any acknowledgement from anyone. 2 of them looked right at me then looked away, not even a “Hello” or “Hi, we’ll be with you as soon as we can” so I left. Worst-Customer-Service-Ever. Never coming back. Believe all the other negative reviews, don’t go here.
TS
Tejinder Singh
Sep 7, 2025
5.0
I went to the store for an exchange because my watch had a manufacturing defect, and honestly, I wasn’t sure if they would be able to do anything for me. The sales associate (Murtaz) was incredibly helpful and reassured me right away. He handled the situation with professionalism and made the entire exchange process smooth and hassle-free. He also took the time to show me different options so I could pick the perfect replacement. I left the store really happy and impressed with the level of customer service.
CL
C Lee
Aug 17, 2025
2.0
I’ve gone to their store a couple times and tried to give them a few chances, but they all seem to be the same when it comes to customer service where they just act very snobbish and they seem judgemental of their customers. It’s irritating because I own a few Movado watches and they always act surprised when they see one on my wrist as though I couldn’t afford it. They seem to treat the customers like they can’t afford to buy the items even though they certainly can.
TT
Toni
Aug 4, 2025
5.0
Bought a watch here, today. Exceptional service by a wonderful young man named Arsalan. He took his time showing us the inventory and gave his opinion on each ine tried on.
Great shopping experience.
RS
Ramandeep Singh
Feb 19, 2024
1.0
There is nothing less than one star, otherwise my rating would be that they don't even deserve one star.
Worst customer service experience there. There was three girls very rude and fully arrogant specially one indian girl.Do not buy any watch from there as they won't even change the battery for their own brand. How pathetic is that.
Frequently Asked Questions About Movado Company Store
What are the operating hours of Movado Company Store on weekdays?
Movado Company Store is open from 10:00 AM to 9:00 PM, Monday through Friday.
Does Movado Company Store have different hours on weekends?
Yes, on Saturdays the store is open from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is Movado Company Store located?
The store is located at 261055 Cross Iron Blvd., Space #CRU 239, Rocky View, AB, T4A 0G3, Canada.
What types of products does Movado Company Store offer?
Movado Company Store is a watch store associated with Movado Group, offering watches and related products.
How can I contact Movado Company Store?
You can reach them by phone at +1 587-391-8594.
Does Movado Company Store have an online presence?
Yes, their website is https://www.movado.com/us/en/home and they have a Facebook page at https://www.facebook.com/111489221172225.
Which retail stores are located near Movado Company Store for additional shopping options?
Nearby retail stores include Foot Locker, Mountain Warehouse, Gap Factory, TUMI Outlet Store - Cross Iron Mills, Joe Fresh CrossIron Mills, Urban Kids, True Religion, Running Room, Ardene, Bluenotes, Quiksilver Retail Canada, Michael Kors, IZOD, adidas, and Dynamite.
What nearby dining options are available around Movado Company Store?
Nearby restaurants include Villa Madina (Mediterranean), Arby's (fast food), Jugo Juice (smoothies), Jollibee (chicken), DAVIDsTEA (tea and cafe), and Charlotte Tilbury (beauty and spa with cafe).
Are there nearby coffee shops customers can visit near Movado Company Store?
Yes, nearby coffee shops include Goats and Geeks Coffee Company and Starbucks, perfect for a break before or after shopping.
What other specialty stores are close to Movado Company Store?
Nearby specialty stores include Sparkle Jewellers (jewelry), Virgin Mobile Canada (mobile phones), Lids (hat shop), Charlotte Tilbury (beauty), and Pharmaprix (pharmacy).