Michael Kors Outlet

3.8
372 reviews

About

Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet Store
At the Michael Kors CROSS IRON location in Rocky View, AB, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the CROSS IRON store offers the latest looks as well as familiar favorites. We are conveniently located at 261055 Cross Iron Blvd., Unit 171 in the Cross Iron Mills.

Details

  • Requires appointmentNot available

Location

Michael Kors Outlet
261055 Cross Iron Blvd., Rocky View, AB
T4A 0G3, Canada

Hours

Reviews

3.8
372 reviews
5 stars
179
4 stars
84
3 stars
34
2 stars
9
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised exceptional service from specific employees.

Pricing Issues

Several customers expressed frustration over discrepancies between advertised prices and what they were charged, leading to claims of false advertising.

Staff Training

Multiple reviews highlighted a need for better training among staff, particularly in customer service skills and product knowledge.

Store Experience

While some customers enjoyed their shopping experience and found the store clean and well-organized, others reported chaotic conditions and long wait times at the cash register.

Product Selection

Customers appreciated the variety of products available, but some noted limited stock on specific items they were looking for.
  • CD
    Charlie Danao
    Nov 16, 2025
    1.0
    Manager, Celine, was rude and unprofessional, even waving her hand dismissively when the staff asked about my concern. Very disappointing experience.
  • RK
    Rukhsana Kousar
    Sep 5, 2025
    5.0
    Great place to buy reasonable price bags
  • AA
    Anks
    Sep 5, 2025
    5.0
    I had great experience at this store, Maria was very welcoming and kind to me! I came to exchange the bag I bought a day before and she was very helpful and friendly to me!
  • EK
    Eddy Kim
    Aug 22, 2025
    1.0
    I went in looking for a specific bag and showed a picture to a female staff member(wearing all black, white shoes, short hair, glasses). I initially wanted exactly what I showed her, but she lied and said they didn’t have it, and that what’s on the rack was all they had (all lies). I asked if other stores had better options, and she said there were more “on the other side of the wall” — also wrong. When I tried to get her help again, she ignored me. I asked a male staff member at the register, and in less than 2 minutes he went to the back and brought me exactly what I wanted. The female worker needs serious customer service training.
  • KA
    Kaur Ash
    Aug 17, 2025
    1.0
    Don’t ever trust this store. The pricing they have & offers that they market, don’t match. We bought stuff that was supposed to be $50 after discounts, but was billed to us at $60. And similarly the purses we wanted to buy, upon our calculations was $115 but they cashier insisted that we pay her $145. Be very mindful of how much money they ask you for.

Frequently Asked Questions About Michael Kors Outlet

What are the Michael Kors Outlet store hours at the Cross Iron location?

The Michael Kors Outlet at Cross Iron is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.

Does the Michael Kors Outlet offer in-store pickup?

Yes, the store offers in-store pickup as part of its pickup and delivery services.