Numerous reviews highlighted poor customer service experiences, particularly with management and staff being rude, dismissive, or unhelpful.
Management Issues
Several customers expressed dissatisfaction with the behavior and professionalism of store managers, indicating a need for better training and management practices.
Product Pricing
Customers reported discrepancies between advertised discounts and final prices at checkout, leading to frustration and distrust.
Mixed Staff Experiences
While some staff were praised for their helpfulness, many reviews noted instances of rudeness and lack of engagement from employees.
Store Environment
The store was described as messy and disorganized, contributing to a negative shopping experience.
CP
CRIS P
2 days ago
1.0
If I can give this store a zero rating I will. The store manager is very rude. I bought a t-shirt and the cost is $49 but charges me $55. I went back to inform that the price is wrong. Is 60% plus additional 20% and asking me that I only have $2 refund when they own me $6 already but she calculated the 49 only and discounts and not the $55. She told me her calculation is right for having $2 refund and she claim she is accountant when is very obvious her calculation is wrong.
MM
M M
Dec 28, 2025
1.0
Nightmare for customer service. Merchandise is literally stained and dirty, and the staff is very unhelpful. Multiple shirts had what looked like spilled coffee or blood stains all over it.
TS
Target Self
Nov 29, 2025
1.0
They wouldn’t let me do a simple exchange without losing my discount. I ended up paying $28 just to swap the same product for another. Unreal.
RS
Rabel S
Oct 28, 2025
1.0
Very poor customer service it’s says 20 % off on entire store and cashier said it’s for new sign up only . They should change the sign it’s scam . I’m regular customer here from 5 years but not anymore
TT
T T
Oct 5, 2025
1.0
Terrible customer service!
Found a jacket in the clearance with no tag, went to ask the associate to check the price, she said she doesn't know and can't help. Apparently it was the last one so whatever. Brought it to the front another associate doesn't bother to check at till just roughly guessed how much it was. Useless.
Proceed to leave and saw the jacket on the front asked if it can be taken off, it was the right size and on clearance, however, when asked, the associate state they can't.
Maybe this policy is at Calvin Klein or maybe other places but I have never had a store saying they can't. As it was a clearance so usually many store tries to clear it out. I guessed not at Calvin Klein. It was a jacket hence easy take off of the mannequin but it was too much to ask.
If the basic customer service can't be provided, then no need for customer to come in.
What are the opening hours of Calvin Klein in Rocky View County?
Calvin Klein is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is Calvin Klein located in Rocky View County?
The Calvin Klein store is located at 261055 Cross Iron Boulevard, Suite #664, Rocky View County, AB, T4A 0G3, Canada.
What payment methods does Calvin Klein accept?
Calvin Klein accepts American Express, Apple Pay, Cash, Mastercard, and Visa as payment options.
How can I contact Calvin Klein store in Rocky View County?
You can contact Calvin Klein by phone at +1 587-230-0636 or via email at cc404store@ck.com.
What type of store is Calvin Klein in Rocky View County?
Calvin Klein is a clothing store specializing in fashion apparel and accessories.
Is the Calvin Klein store currently open or closed?
The Calvin Klein store is currently open and operating.
Are there other Calvin Klein stores nearby?
Yes, there are several Calvin Klein stores nearby offering clothing and fashion accessories.
What other clothing stores can I visit near Calvin Klein?
Nearby clothing stores include RW&CO., which also offers women's clothing and shoes, and Oakley, which specializes in eyewear and clothing.
Are there related fashion accessory stores near Calvin Klein?
Yes, nearby fashion accessory stores include Swarovski and Fossil Outlet Store, offering jewelry and luggage respectively, as well as Sunglass Hut for eyewear.
Can I get mobile phone services near the Calvin Klein store?
Yes, Mobile Snap, a mobile phone store and IT service provider, is located nearby for your telecommunications needs.