Calvin Klein

4.0
433 reviews

About

Clothing StorePVH

Location

Calvin Klein
261055 Cross Iron Boulevard, Rocky View County, AB
T4A 0G3, Canada

Hours

Reviews

4.0
433 reviews
5 stars
236
4 stars
98
3 stars
29
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly with management and staff being rude, dismissive, or unhelpful.

Management Issues

Several customers expressed dissatisfaction with the behavior and professionalism of store managers, indicating a need for better training and management practices.

Product Pricing

Customers reported discrepancies between advertised discounts and final prices at checkout, leading to frustration and distrust.

Mixed Staff Experiences

While some staff were praised for their helpfulness, many reviews noted instances of rudeness and lack of engagement from employees.

Store Environment

The store was described as messy and disorganized, contributing to a negative shopping experience.
  • CP
    CRIS P
    2 days ago
    1.0
    If I can give this store a zero rating I will. The store manager is very rude. I bought a t-shirt and the cost is $49 but charges me $55. I went back to inform that the price is wrong. Is 60% plus additional 20% and asking me that I only have $2 refund when they own me $6 already but she calculated the 49 only and discounts and not the $55. She told me her calculation is right for having $2 refund and she claim she is accountant when is very obvious her calculation is wrong.
  • MM
    M M
    Dec 28, 2025
    1.0
    Nightmare for customer service. Merchandise is literally stained and dirty, and the staff is very unhelpful. Multiple shirts had what looked like spilled coffee or blood stains all over it.
  • TS
    Target Self
    Nov 29, 2025
    1.0
    They wouldn’t let me do a simple exchange without losing my discount. I ended up paying $28 just to swap the same product for another. Unreal.
  • RS
    Rabel S
    Oct 28, 2025
    1.0
    Very poor customer service it’s says 20 % off on entire store and cashier said it’s for new sign up only . They should change the sign it’s scam . I’m regular customer here from 5 years but not anymore
  • TT
    T T
    Oct 5, 2025
    1.0
    Terrible customer service! Found a jacket in the clearance with no tag, went to ask the associate to check the price, she said she doesn't know and can't help. Apparently it was the last one so whatever. Brought it to the front another associate doesn't bother to check at till just roughly guessed how much it was. Useless. Proceed to leave and saw the jacket on the front asked if it can be taken off, it was the right size and on clearance, however, when asked, the associate state they can't. Maybe this policy is at Calvin Klein or maybe other places but I have never had a store saying they can't. As it was a clearance so usually many store tries to clear it out. I guessed not at Calvin Klein. It was a jacket hence easy take off of the mannequin but it was too much to ask. If the basic customer service can't be provided, then no need for customer to come in.

Frequently Asked Questions About Calvin Klein

What are the opening hours of Calvin Klein in Rocky View County?

Calvin Klein is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Where is Calvin Klein located in Rocky View County?

The Calvin Klein store is located at 261055 Cross Iron Boulevard, Suite #664, Rocky View County, AB, T4A 0G3, Canada.