Calvin Klein

Reviews

• LC

  Life in Canada

  1 day ago
  1.0
  Extremely disappointed with supervisor/manager!!! Kelvin Klein needs to take a serious notice as so many people are upset with the staff there! I had a very disappointing experience at Calvin Klein crossiron mills today. I went to buy a men’s shirt and proceeded to the counter to pay, but I noticed the shirt had stains and dirt. I was told that it was the last piece available, so I asked for a discount due to its condition, as I didn’t expect to pay full price for a damaged item. The supervisor/manager offered only a 5% discount and said she could only give 10% if the item was “torn off,” which felt unprofessional. I still liked the shirt and agreed, but then I noticed the cuff was slightly ripped, which likely explains why it was the last piece. When I pointed it out, she dismissed it as minor damage and said she could not do anything further. She was so rude and unhelpful throughout the interaction and refused to provide her name, saying she is not supposed to share it. She also gave me the wrong customer service number, which I later found out was incorrect. Very unprofessional and rude girl. She was slim, short , fair complexion, and had blonde highlighted hair. Date : April 10, 2026 Time : 5:40pm
• MK

  Manpreet Kaur

  3 days ago
  1.0
  Today I went to Calvin Klein to exchange something. When I paid the first time, I had reward points and I redeemed them. But when I was returning the item, they charged me an extra $8, saying that I had already used my points before. I am seriously disappointed. They are cheating people.
• J2

  JRO 21

  Apr 3, 2026
  5.0
  I always have a great experience shopping at Calvin Klein. They consistently have really good deals, which makes it easy to find stylish pieces without breaking the bank, and their selection of clothing is always impressive with plenty of options to choose from. What really stands out though are the staff, they’re always friendly, approachable, and genuinely willing to help, making the whole shopping experience smooth and enjoyable. It’s definitely one of my go-to stores whenever I’m at CrossIron Mills
• TB

  Tanner Babiuk

  Mar 31, 2026
  5.0
  The customer service at this store is fantastic. I came in looking for a few specific looks. Katelyn, the store manager was fantastic assisting in the fitting room. I must have sent her to retrieve 10 additional items for different size/style. So helpful! Katelyn, if you’re reading this, you rock!
• PL

  Paul Lennox

  Mar 2, 2026
  5.0
  Was in CK today suit shopping. The customer service from the manager, Katelyn (hopefully the correct spelling 🤞) was AMAZING. Everything fit and looked great. Thanks again. CK is lucky having you.

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