Bought some shoes there. Cashier Christopher was already a bit short and unfriendly. But when I bought the shoes he asked if I had an account, I said no, he then put me on the spot and said do you want to give your points to the person behind you? He didn't explain any context or what that means. He didn't even explain what the VIP program is. I felt very uncomfortable and obviously couldn't say no so I said yes and he took her info. I saw her email popup. I looked it up online and saw she would have received an email for the transaction if she has notifications enabled. This makes me very uncomfortable. I went back in and asked Christopher about this and he said he was certain, without a doubt that she wouldn't ever see anything regarding this transaction. But online material says otherwise. This makes me so uncomfortable and is such an inappropriate practice.
NB
N B
5 days ago
2.0
I’m confused about the insistence on collecting email addresses at checkout. I’ve only shopped here twice in the past two years, and both times I felt pressured in an uncomfortable, almost aggressive way to provide my email. It makes the checkout experience unpleasant. Is there a reason staff are pushing this so strongly? It would be appreciated if customers could simply decline without feeling pressured.
MB
Mike Blais
Dec 21, 2025
5.0
My wife needed new boots, the staff were helpful and polite. Will go back when we need more footwear.
The Shoe Company is located at 100 Southbank Blvd, Unit 214, Okotoks, AB, T1S0L3, Canada.
What are the operating hours of The Shoe Company?
The Shoe Company is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does The Shoe Company offer curbside pickup?
No, The Shoe Company does not offer curbside pickup.
How can I contact The Shoe Company?
You can contact The Shoe Company by phone at +1 403-938-2166.
Can I shop online at The Shoe Company?
Yes, you can shop online at The Shoe Company's website: https://www.theshoecompany.ca/en/ca/
What type of store is The Shoe Company?
The Shoe Company is a shoe store specializing in footwear and fashion accessories.
What nearby stores can I visit along with The Shoe Company for shopping?
Nearby stores include Carter's for children's clothing, Sport Chek for sporting goods and shoes, and Ardene for fashion accessories.
Are there any nearby coffee shops where I can relax after visiting The Shoe Company?
Yes, Starbucks and Tim Hortons are nearby coffee shops you can visit to relax after shopping at The Shoe Company.
What financial services are available near The Shoe Company?
RBC Royal Bank is located nearby for your banking and financial service needs.
Are there any medical or wellness services near The Shoe Company?
Yes, Cimarron Dental Wellness and Complete Health Chiropractic & Family Wellness Center are nearby for dental and wellness services.
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