The Shoe Company

3.9
205 reviews

Business Details

13616 137 Ave NW, Edmonton, AB
T5L 5G6, Canada
(587) 882-0272
https://stores.theshoecompany.ca/ab/edmonton/13616-137-ave-nw

About

Shoe StoreThe Shoe Company

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

The Shoe Company
13616 137 Ave NW, Edmonton, AB
T5L 5G6, Canada

Hours

Reviews

3.9
205 reviews
5 stars
89
4 stars
59
3 stars
26
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting unhelpful or rude staff, while others praised specific employees for their friendliness and assistance.

Store Cleanliness

Several reviews noted that the store was clean and organized, contributing to a pleasant shopping experience.

Product Selection

Customers appreciated the wide selection of shoes available, but many expressed frustration over the lack of stock in popular sizes.

Return Policy Issues

Numerous complaints were made regarding the difficulty and unprofessionalism experienced during the return process.
  • LD
    Lucy Dawids
    Dec 29, 2025
    5.0
    I’m always find something
  • KB
    Karen Brook
    Oct 27, 2025
    3.0
    Good 👍🏻
  • HH
    Hiba
    Oct 13, 2025
    1.0
    Horrible customer service needed to make an exchange (not even asking for my money back) , just a simple exchange to a different size and they wouldn't do it for us
  • AA
    Abdu alazeez Abougoush
    Oct 13, 2025
    1.0
    Unprofessional manager. Rest of the team were at least helpful.
  • JW
    Joy W
    Sep 21, 2025
    4.0
    Yesterday, my husband and I arrived a bit early for supper, so we decided to browse a nearby shoe company . I found a pair of shoes I really liked and went to try them on. Unfortunately, my boot zipper got caught in the lining, and I couldn’t take it off — such a frustrating and awkward moment! A big thank you to the staff for being so kind and helpful in trying to get me out of the situation. Their patience and friendliness really made a difference.

Frequently Asked Questions About The Shoe Company

What are the operating hours of The Shoe Company in Skyview, Edmonton?

The Shoe Company in Skyview, Edmonton is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.

Where is The Shoe Company located in Edmonton?

The Shoe Company is located at 13616 137 Ave NW, Edmonton, AB, T5L 5G6, Canada.

Brand Certified Facts from The Shoe Company

The Shoe Company partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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