Feedback on customer service is mixed, with many customers reporting unhelpful or rude staff, while others praised specific employees for their friendliness and assistance.
Store Cleanliness
Several reviews noted that the store was clean and organized, contributing to a pleasant shopping experience.
Product Selection
Customers appreciated the wide selection of shoes available, but many expressed frustration over the lack of stock in popular sizes.
Return Policy Issues
Numerous complaints were made regarding the difficulty and unprofessionalism experienced during the return process.
LD
Lucy Dawids
Dec 29, 2025
5.0
I’m always find something
KB
Karen Brook
Oct 27, 2025
3.0
Good 👍🏻
HH
Hiba
Oct 13, 2025
1.0
Horrible customer service needed to make an exchange (not even asking for my money back) , just a simple exchange to a different size and they wouldn't do it for us
AA
Abdu alazeez Abougoush
Oct 13, 2025
1.0
Unprofessional manager. Rest of the team were at least helpful.
JW
Joy W
Sep 21, 2025
4.0
Yesterday, my husband and I arrived a bit early for supper, so we decided to browse a nearby shoe company . I found a pair of shoes I really liked and went to try them on. Unfortunately, my boot zipper got caught in the lining, and I couldn’t take it off — such a frustrating and awkward moment!
A big thank you to the staff for being so kind and helpful in trying to get me out of the situation. Their patience and friendliness really made a difference.
What are the operating hours of The Shoe Company in Skyview, Edmonton?
The Shoe Company in Skyview, Edmonton is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
Where is The Shoe Company located in Edmonton?
The Shoe Company is located at 13616 137 Ave NW, Edmonton, AB, T5L 5G6, Canada.
Does The Shoe Company offer online shopping options?
Yes, you can shop online through The Shoe Company's website or their iOS app.
Can I pick up my order at The Shoe Company store?
Yes, The Shoe Company offers in-store pickup in addition to delivery and in-store shopping.
Is delivery available at The Shoe Company?
Yes, delivery service is available for orders placed with The Shoe Company.
Does The Shoe Company provide curbside pickup?
No, The Shoe Company does not currently offer curbside pickup.
What nearby stores can I visit for home goods and furniture near The Shoe Company?
Nearby stores for home goods and furniture include Urban Barn, HomeSense, Structube, and Mattress Mattress.
Are there any coffee shops near The Shoe Company where I can relax before or after shopping?
Yes, Tim Hortons and Starbucks are nearby coffee shops where you can enjoy a drink before or after visiting The Shoe Company.
What restaurants are close to The Shoe Company for dining options?
Nearby dining options include The Sherlock Holmes Pub North, Fionn MacCool's, Thai Express, and Thai Express Restaurant Edmonton.
How can customers benefit from nearby retail stores when visiting The Shoe Company?
Customers can conveniently visit other nearby retail stores such as Penningtons, Addition Elle, Winners, and Claire's to complement their shopping experience at The Shoe Company.
Brand Certified Facts from The Shoe Company
The Shoe Company partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: