Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.
Product Selection
The store is noted for its wide variety of shoes, including options for different sizes and styles, although some customers found the selection limited at times.
Negative Experiences
Several reviews highlighted poor customer service incidents, particularly regarding rude staff and unsatisfactory handling of returns and exchanges.
Store Environment
Customers appreciated the cleanliness and organization of the store, making it easy to shop.
Pricing
The store offers fair prices and good promotions, but some customers felt that the value could vary.
RW
rayon wright
Nov 24, 2025
4.0
Well stocked and staff are very helpful !
JB
Josie Bamber
Nov 21, 2025
5.0
Karrie and Rachel provided me with such friendly, helpful and knowledgeable service! They’re great at their jobs😀
MB
marilyn biala
Nov 19, 2025
1.0
Worst handling customer concerns. Especially worst Store Manager -Katelyn - she could have been handled it properly and professionally but it's totally horrible. Very disappointing and worst experience. Nex time, make sure to pull out those deffective shoes on the shelves and do not sell it! Just to avoid customer from mistakenly grabbing it to buy especially those who doens't have much time to spend. And when customer would like to exchange it, you don't want to accept it? Put the blame on her? And tell her that you are just doing her a favor? What kind of service is that? SMH - So disappointing!
JC
Justin Case
Nov 17, 2025
5.0
I stopped in at the shoe store in Mayfield Common this afternoon around 5:30 just planning to browse, and ended up leaving with a new pair of runners and work shoes. The lady who helped me out (didn’t catch her name) was awesome – not pushy at all, just actually listened to what I needed.
Prices were fair, they had some good promos going on, and the store was clean and organized so it was easy to find what I was looking for.
Overall, really solid experience. I’ll definitely be coming back here instead of ordering online next time.
AA
Alex
Nov 6, 2025
5.0
Excellent variety of winter boots — warm, stylish, and super comfortable! The store is clean, well-organized, and the staff were friendly and helpful.
What is the address of The Shoe Company at Mayfield Commons?
The Shoe Company is located at 318 Mayfield Common, #327, Edmonton, AB, T5P 4B3, Canada.
What are the store hours for The Shoe Company in Mayfield Commons?
The Shoe Company is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.
Does The Shoe Company offer in-store shopping and delivery?
Yes, The Shoe Company offers in-store shopping, delivery, and in-store pickup, but does not offer curbside pickup.
How can I contact The Shoe Company at Mayfield Commons?
You can contact the store by phone at +1 780-444-1441 or visit their website at https://stores.theshoecompany.ca/ab/edmonton/318-mayfield-common.
Is there an app available for The Shoe Company?
Yes, The Shoe Company has an iOS app available for download at https://apps.apple.com/ca/app/the-shoe-company/id1449261613.
What other stores are located near The Shoe Company at Mayfield Commons?
Nearby stores include Penningtons, Party City, SEPHORA, Reitmans, HomeSense, and Winners, offering a variety of clothing, fashion accessories, and home goods.
Are there dining options near The Shoe Company at Mayfield Commons?
Yes, dining options nearby include Daawat Authentic East Indian Cuisine, LAVA rock grill & sushi, JOEY Mayfield Common, Chopped Leaf, The Chopped Leaf, and Booster Juice.
What beauty and spa services are available near The Shoe Company?
Nearby beauty and spa services include Benefit Cosmetics BrowBar, Tommy Gun's Original Barbershop, Beaners Fun Cuts for Kids, The Mensroom, Edmonton, Hot Tips Nails & Spa, Chatters, and Chatters Salon Edmonton Mayfield Common.
Can I visit a gym or fitness center near The Shoe Company?
Yes, Planet Fitness is located nearby, offering gym and active life facilities for visitors.
Where can I find other shopping and service options near The Shoe Company?
Additional nearby shopping and services include FXR Factory Outlet Superstore, Rogers mobile phone store, SellOffVacations.com, Fido mobile phone store, Laura Liquidation, Bouclair Home, Sally Beauty, and Jenny Craig weight loss center.