The Shoe Company

4.1
250 reviews

About

Shoe StoreThe Shoe Company

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

The Shoe Company
318 Mayfield Common, Edmonton, AB
T5P 4B3, Canada

Hours

Reviews

4.1
250 reviews
5 stars
127
4 stars
63
3 stars
30
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.

Product Selection

The store is noted for its wide variety of shoes, including options for different sizes and styles, although some customers found the selection limited at times.

Negative Experiences

Several reviews highlighted poor customer service incidents, particularly regarding rude staff and unsatisfactory handling of returns and exchanges.

Store Environment

Customers appreciated the cleanliness and organization of the store, making it easy to shop.

Pricing

The store offers fair prices and good promotions, but some customers felt that the value could vary.
  • RW
    rayon wright
    Nov 24, 2025
    4.0
    Well stocked and staff are very helpful !
  • JB
    Josie Bamber
    Nov 21, 2025
    5.0
    Karrie and Rachel provided me with such friendly, helpful and knowledgeable service! They’re great at their jobs😀
  • MB
    marilyn biala
    Nov 19, 2025
    1.0
    Worst handling customer concerns. Especially worst Store Manager -Katelyn - she could have been handled it properly and professionally but it's totally horrible. Very disappointing and worst experience. Nex time, make sure to pull out those deffective shoes on the shelves and do not sell it! Just to avoid customer from mistakenly grabbing it to buy especially those who doens't have much time to spend. And when customer would like to exchange it, you don't want to accept it? Put the blame on her? And tell her that you are just doing her a favor? What kind of service is that? SMH - So disappointing!
  • JC
    Justin Case
    Nov 17, 2025
    5.0
    I stopped in at the shoe store in Mayfield Common this afternoon around 5:30 just planning to browse, and ended up leaving with a new pair of runners and work shoes. The lady who helped me out (didn’t catch her name) was awesome – not pushy at all, just actually listened to what I needed. Prices were fair, they had some good promos going on, and the store was clean and organized so it was easy to find what I was looking for. Overall, really solid experience. I’ll definitely be coming back here instead of ordering online next time.
  • AA
    Alex
    Nov 6, 2025
    5.0
    Excellent variety of winter boots — warm, stylish, and super comfortable! The store is clean, well-organized, and the staff were friendly and helpful.

Frequently Asked Questions About The Shoe Company

What is the address of The Shoe Company at Mayfield Commons?

The Shoe Company is located at 318 Mayfield Common, #327, Edmonton, AB, T5P 4B3, Canada.

What are the store hours for The Shoe Company in Mayfield Commons?

The Shoe Company is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.