Business Details
About
Shoe Store
Details
- DeliveryAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
248 reviews
5 stars
126
4 stars
62
3 stars
30
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing exceptional service.
Product Selection
The store offers a wide variety of shoes, although some customers noted limited availability in specific sizes or styles.
Negative Experiences
Several reviews highlighted instances of poor customer service, including rude interactions and dissatisfaction with return policies.
Store Environment
The store is generally described as clean and organized, but some customers reported issues with disorganization and understaffing.
Pricing and Promotions
Customers appreciate the competitive pricing and frequent sales, although some feel that the value may not always be better than other retailers.
- JBJosie Bamber3 days ago5.0Karrie and Rachel provided me with such friendly, helpful and knowledgeable service! They’re great at their jobs😀
- MBmarilyn biala5 days ago1.0Worst handling customer concerns. Especially worst Store Manager -Katelyn - she could have been handled it properly and professionally but it's totally horrible. Very disappointing and worst experience. Nex time, make sure to pull out those deffective shoes on the shelves and do not sell it! Just to avoid customer from mistakenly grabbing it to buy especially those who doens't have much time to spend. And when customer would like to exchange it, you don't want to accept it? Put the blame on her? And tell her that you are just doing her a favor? What kind of service is that? SMH - So disappointing!
- JCJustin CaseNov 17, 20255.0I stopped in at the shoe store in Mayfield Common this afternoon around 5:30 just planning to browse, and ended up leaving with a new pair of runners and work shoes. The lady who helped me out (didn’t catch her name) was awesome – not pushy at all, just actually listened to what I needed. Prices were fair, they had some good promos going on, and the store was clean and organized so it was easy to find what I was looking for. Overall, really solid experience. I’ll definitely be coming back here instead of ordering online next time.
- JTJessica ThielenOct 29, 20255.0I came in to get a new pair of Uggs for myself as it’s been a few years. I didn’t know which style I wanted or what size I would need due to a permanent injury. There was an absolutely wonderful lady there who helped me through all of it her name was Rachel! Her customer service was wonderful and I left very happy! Will be back.
- ECElizah Quinquito (Crazyshortasian)Oct 23, 20251.0Went in to buy a pair of winter shoes and was at the till to pay. As I was preparing to pay the sales lady (green hair) asked for my phone number and I asked what it was for. They told me it was for an account with their promotions. I told them I was ok with not having an account and to proceed with the sale. Another sales lady at the till piped in and gave her sales pitch for it. After her pitch I told her I was ok I did not want it. She proceeds to say "oh that's ok we like selling things at full price as well" I don't know what I said or did to warrent that reaction from her here but she was completely rude. I was ready to walk out from there but the boots were the last in stock and I need them for work. I won't come here again. Hope The Shoe Company hires people who can take no without being so rude in the future
Frequently Asked Questions About The Shoe Company
What is the address of The Shoe Company at Mayfield Commons?
The Shoe Company is located at 318 Mayfield Common, #327, Edmonton, AB, T5P 4B3, Canada.
What are the store hours for The Shoe Company in Mayfield Commons?
The Shoe Company is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.
Does The Shoe Company offer in-store shopping and delivery?
Yes, The Shoe Company offers in-store shopping, delivery, and in-store pickup, but does not offer curbside pickup.
How can I contact The Shoe Company at Mayfield Commons?
You can contact the store by phone at +1 780-444-1441 or visit their website at https://stores.theshoecompany.ca/ab/edmonton/318-mayfield-common.
Is there an app available for The Shoe Company?
Yes, The Shoe Company has an iOS app available for download at https://apps.apple.com/ca/app/the-shoe-company/id1449261613.
What other stores are located near The Shoe Company at Mayfield Commons?
Nearby stores include Penningtons, Party City, SEPHORA, Reitmans, HomeSense, and Winners, offering a variety of clothing, fashion accessories, and home goods.
Are there dining options near The Shoe Company at Mayfield Commons?
Yes, dining options nearby include Daawat Authentic East Indian Cuisine, LAVA rock grill & sushi, JOEY Mayfield Common, Chopped Leaf, The Chopped Leaf, and Booster Juice.
What beauty and spa services are available near The Shoe Company?
Nearby beauty and spa services include Benefit Cosmetics BrowBar, Tommy Gun's Original Barbershop, Beaners Fun Cuts for Kids, The Mensroom, Edmonton, Hot Tips Nails & Spa, Chatters, and Chatters Salon Edmonton Mayfield Common.
Can I visit a gym or fitness center near The Shoe Company?
Yes, Planet Fitness is located nearby, offering gym and active life facilities for visitors.
Where can I find other shopping and service options near The Shoe Company?
Additional nearby shopping and services include FXR Factory Outlet Superstore, Rogers mobile phone store, SellOffVacations.com, Fido mobile phone store, Laura Liquidation, Bouclair Home, Sally Beauty, and Jenny Craig weight loss center.