Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Product Selection
The store offers a wide variety of shoe brands and styles, but some customers noted a lack of specific items they were looking for.
Store Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms, which detracted from the shopping experience.
Pricing Issues
Customers expressed frustration over misleading pricing and poor return policies, leading to dissatisfaction with their purchases.
Staff Competence
While some staff were noted as friendly and knowledgeable, others were criticized for being unhelpful or incompetent.
RK
Ramanjot Kaur
Nov 11, 2025
5.0
Best place to buy shoes more comfortable and according to your budget. Staff are more friendly.
MM
Ms Marcy
Nov 6, 2025
4.0
Lots of selection but short and sizes for sale items.
VK
Victoria King
Oct 27, 2025
3.0
Bad customer service and no good sale prices like they advertise.
JS
joanne sherbank
Oct 12, 2025
5.0
Very nice girl helped never had service like that in a shoe store before didn't get her name but if I go back will look for her
KK
Kaitlyn Kennedy
Oct 6, 2025
4.0
The Shoe Company is a convenient place to shop many brands of shoes at once. They have both men’s and woman’s shoes and prices range from $60-$200. Expected more variety in summer shoes during the warm months and winter boots/shoes in winter but they seem to keep the same stock all year long. They also sell purses and shoe inserts/insoles, and they allow you to try out different insoles with any shoes before purchasing which is great.
The Shoe Company is located at 2022 99 St NW, Edmonton, AB, T6N 1L3, Canada, in South Edmonton Commons.
What are the opening hours of The Shoe Company?
The Shoe Company is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does The Shoe Company offer delivery or pickup options?
Yes, The Shoe Company offers delivery and in-store pickup options. However, curbside pickup is not available.
Can I shop online at The Shoe Company?
Yes, you can shop online at The Shoe Company through their website or mobile app.
How can I contact The Shoe Company?
You can contact The Shoe Company by phone at +1 780-433-4466 or visit their Facebook page for updates.
Are there other shoe stores near The Shoe Company in South Edmonton Commons?
Yes, nearby shoe stores include The Shoe Company - South Edmonton Common, another Shoe Company location, Vans, Aldo Outlet, and Lids.
What dining options are available near The Shoe Company?
Nearby dining options include Chick-fil-A, Harvey's, Second Cup, Ricky's All Day Grill, Haweli Indian Restaurant, and HAWELI Indian Kitchen & Bar.
Are there any entertainment or specialty stores close to The Shoe Company?
Yes, nearby specialty stores include Mastermind Toys for toys and crafts, Sony Style for electronics, and Bad Habit Tattoo Co. for tattoo and piercing services.
Is The Shoe Company accessible for in-store shopping?
Yes, The Shoe Company allows in-store shopping for customers in Edmonton, AB.
What other types of stores can I find near The Shoe Company in South Edmonton Commons?
Nearby stores include fashion and clothing retailers such as Addition Elle, Dynamite, Garage, La Senza, and RW&CO., as well as gift shops like Hallmark and candy stores like Lindt Chocolate Shop.