About
Shoe Store
Details
- Curbside pickupNot available
Location
Hours
Reviews
3.9
266 reviews
5 stars
113
4 stars
70
3 stars
50
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others, particularly managers, were criticized for rudeness and unprofessional behavior.
Store Environment
The store is generally described as clean and well-organized, although some customers noted a confusing layout.
Product Selection
Customers appreciated the variety of shoes available, but some expressed disappointment with the availability of specific sizes and styles.
Pricing
Prices are considered reasonable by some, but others found them to be higher than competitors, leading to mixed opinions on value.
Staff Attitude
While many reviews highlighted friendly and attentive staff, there were several reports of staff being dismissive or unhelpful.
- ABAaron BarabonoffOct 19, 20255.0Wonderful service and support for the supervisor and other staff while I was shopping late on a Saturday. Thank you for a great experience!
- JJJessicaOct 12, 20251.0I went to Shoe Company with my husband and we were both shocked by how poorly we were treated. The manager Patrick was unbelievably rude and unprofessional. As a customer that kind of behavior is completely unacceptable.
- JJJustinOct 12, 20251.0I went to Shoe Company to buy a pair of shoes and the experience was honestly terrible. The manager Patrick was extremely rude and dismissive. Instead of helping he had an attitude and made the whole experience uncomfortable. You would expect better behavior from someone in a management position. Definitely won’t be shopping here again.
- MPMatthew PanagabkoSep 13, 20255.0The prices are not cheap, but not crazy either. Don't come here expecting to get a super good deal, but I still it a 5 out of 5 because I do believe the quality matches the prices. I've got some really comfortable shoes here a few times.
- MMMarkAug 31, 20255.0The staff was friendly, the store was clean and a nice selection of shoes for a decent price. I like this place more for their workers because they were very helpful with any problem I had and helped me with my return. Their workers deserve a raise.
Frequently Asked Questions About The Shoe Company
Where is The Shoe Company located?
The Shoe Company is located at 1 Kingsway Garden Mall NW, Edmonton, AB, T5G3A6, Canada.
What are the regular store hours for The Shoe Company?
The Shoe Company is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does The Shoe Company offer in-store shopping and pickup options?
Yes, The Shoe Company offers in-store shopping and in-store pickup, but it does not offer curbside pickup.
How can I contact The Shoe Company?
You can contact The Shoe Company by phone at +1 780-477-8535.
What types of products does The Shoe Company specialize in?
The Shoe Company specializes in shoes, as it is categorized as a shoe store.
Does The Shoe Company have a social media presence where I can get updates?
Yes, The Shoe Company has a Facebook page available at https://www.facebook.com/385170681821404.
Is online shopping available at The Shoe Company?
Yes, The Shoe Company promotes online shopping as noted in their featured message 'Shop Online!'.
Which nearby coffee shop can I visit for a drink before or after shopping at The Shoe Company?
Starbucks is a nearby coffee shop where you can stop for a drink before or after visiting The Shoe Company.
What nearby restaurants are close to The Shoe Company for a meal?
Butter Chicken Roti and Subway are nearby restaurants close to The Shoe Company, great for grabbing a meal while shopping.
Are there other shoe stores located near The Shoe Company?
Yes, nearby shoe stores include Skechers, Shoe Warehouse - The Shoe Company, and Davinci Shoes Ltd.