I visited The Shoe Company at West Edmonton Mall today and had an excellent experience. The staff were friendly and helpful, especially one associate who provided outstanding customer service. She was attentive, patient, and genuinely made sure I found exactly what I was looking for. It’s rare to come across such professionalism and positive energy — she made my shopping experience smooth and enjoyable.
Highly recommend visiting this location if you’re looking for great service and a solid selection of shoes.
CD
Chloe Davis
Nov 7, 2025
5.0
We had such a great experience here!! A pretty girl named I think Sana or Saha helped us, she was super kind, patient, and so helpful the whole time. Me and my family really appreciated the amazing customer service at the store. We’ll definitely be coming back to buy our shoes from here again!!
CC
Cassie Cartmell
Sep 15, 2025
5.0
The Shoe Company in West Edmonton Mall is a fantastic spot for the whole family! They carry a great selection of women’s shoes, from sneakers to party shoes, as well as stylish options for kids and men. The store is well-organized, making it easy to find exactly what you need, and the staff are friendly and helpful. It’s a go-to destination if you’re looking for quality footwear for any occasion.
CC
Cameron Crandell
Aug 25, 2022
4.0
Wide selection and friendly staff.
MS
Michael Shi
Jun 15, 2022
1.0
I dont know if I want to laugh or cry. I came in for an exchange and this lady was so unreasonably strcit. She put her entire nose into the shoes! Took deep sniffs for a whole minute... found nothing wrong with the shoes and proceeds to convince me that I wore them because, and I kid you not, there was one rock the size of a grain of sand stuck under the shoe...
What are the regular business hours for The Shoe Company at West Edmonton Mall?
The Shoe Company is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is The Shoe Company located?
You can find The Shoe Company at 1015 8882 170 ST NW, L1, Edmonton, AB, T5T3J7, Canada, inside West Edmonton Mall.
Does The Shoe Company offer in-store shopping and pickup?
Yes, The Shoe Company offers both in-store shopping and in-store pickup options. Curbside pickup is not available.
Can I shop online at The Shoe Company?
Yes, The Shoe Company encourages customers to shop online as highlighted in their featured message.
What type of products does The Shoe Company specialize in?
The Shoe Company specializes in selling shoes as it is categorized as a Shoe Store.
Are there any popular beauty salons nearby The Shoe Company in West Edmonton Mall?
Yes, 'shake hair salon' and 'Rain Salon & Spa' are two popular beauty and hair salons near The Shoe Company, perfect for a quick pampering session before or after your shoe shopping.
Where can I find other fashion and clothing stores near The Shoe Company?
Nearby fashion and clothing stores include Alo, Ardene, Ricki's, 7 For All Mankind, International Clothiers, Victoria's Secret, The Children's Place, Old Navy, Bench, and Marshalls, offering a variety of apparel and accessories.
What nearby restaurants can I visit when shopping at The Shoe Company?
You can enjoy meals at nearby restaurants such as Dallasbbqwem, McDonald's, and El Afrik, which offer a range of dining options within West Edmonton Mall.
Is there a store nearby where I can purchase kitchen supplies or gifts?
Yes, House of Knives is a nearby retail store specializing in kitchen supplies, gifts, and knife sharpening services, ideal for a visit alongside your shoe shopping.
What automotive services are available near The Shoe Company?
Nearby automotive services include Chris At Filipino Drives (car dealer and automotive consultant) and Pro Truck Edmonton, offering parts, customization, and tire repair services.