Business Details
About
Sunglasses StoreFashion Accessories Store
Sunglass Hut, Edmonton's premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.
Location
Hours
Reviews
4.0
151 reviews
5 stars
104
4 stars
9
3 stars2
2 stars0
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members like Anas, Aktham, and Sunny, highlighting their knowledge, patience, and helpfulness.
Product Quality
Several reviews mentioned issues with product quality, including defective sunglasses and difficulties with warranty claims, leading to dissatisfaction among some customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from a specific employee, which negatively impacted the overall perception of the store.
Store Environment
Customers appreciated the store's selection and cleanliness, but some reported issues with accessibility and long wait times due to staff availability.
Return Policy Issues
Several customers expressed frustration with the return policy and the handling of exchanges, indicating a need for clearer communication and better customer support.
- DRDarrin ReayNov 15, 20255.0Best customer service I’ve received in retail in a long time! Well done.
- RRRamsey RangelNov 6, 20251.0This location never picks up its phone either, just endlessly rings.
- SMSahil MauryaOct 21, 20255.0Had a great time dealing with calil. He helped me find a good pair of glasses, did the exchange very seamlessly. Glad to be here.
- SKSanjay KumarAug 11, 20255.0Sylvia's was above and beyond, made our experience quite exceptional.
- KSKz storeJul 23, 20251.0We call before going there and they said the item in stock and when reached there the glasses sold out poor communication
Frequently Asked Questions About Sunglass Hut
What types of sunglasses brands can I find at Sunglass Hut in Edmonton?
You can find a wide selection of sunglasses from top brands including Burberry, Maui Jim, Persol, Polo Ralph Lauren, Ray-Ban, Oakley, Prada, Gucci, and many more at Sunglass Hut in Edmonton.
Where is Sunglass Hut located in Edmonton?
Sunglass Hut is located at 11100 51st Ave NW, Cru #454 inside Southgate Centre, Edmonton, AB T6H 4M6, Canada.
What are the store hours for Sunglass Hut at Southgate Centre?
Sunglass Hut is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods does Sunglass Hut accept?
Sunglass Hut accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Sunglass Hut offer any services beyond selling sunglasses?
Yes, services include Shipping & Delivery, Returns, Replacements & Exchanges, Sunglass Care, Lens & Frame Technology, and Gift Cards.
How can I get to Sunglass Hut if I am visiting Southgate Centre?
Sunglass Hut is conveniently located inside Southgate Centre at 11100 51st Ave NW, making it easily accessible for shoppers visiting the mall.
Are there other notable stores near Sunglass Hut for a complete shopping experience?
Nearby stores include fashion and accessory shops like Pandora, RW&CO., Poppy Barley, SoftMoc, Fossil, Zara Southgate Edmonton, and GUESS, offering complementary shopping options.
Can I combine a visit to Sunglass Hut with some beauty and wellness services nearby?
Yes, you can visit nearby places like Blossom2-Southgate Centre and Blossom Salon and Spa for beauty and spa services during your trip to Sunglass Hut.
What are some optometry services or eyewear stores near Sunglass Hut?
Nearby eyewear and optometry options include Bailey Nelson, LensCrafters, and Capital Vision Care, which offer eye exams and prescription eyewear.
Does Sunglass Hut provide any online resources or experiences?
Yes, Sunglass Hut offers an online experience called 'Find Your Perfect Shades In 6 Easy Steps' to help customers select sunglasses.