OAKLEY

4.5
250 reviews

About

Sunglasses StoreFashion Accessories StoreMen's Clothing StoreSportswear StoreSwimwear StoreT-Shirt StoreProtective EyewearCorrective Lenses StoreOakley
Experience the innovative design of Oakley at the Oakley Store at West Edmonton Mall. Oakley redefines products by disrupting what's expected in our eyewear, apparel, tactical bags, watches, and more. We create products to inspire, that are proven by world-class athletes, yet are equally worn by all who join us. Visit an Oakley Store and experience our belief that, "If it's not good enough for the world's best, it's not good enough".

Location

OAKLEY
8882 170 Street NW, Edmonton, AB
T5T 4M2, Canada

Hours

Reviews

4.5
250 reviews
5 stars
195
4 stars
24
3 stars
6
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; while many praised staff for being knowledgeable and helpful, others reported rude or unprofessional behavior.

Product Availability

Customers expressed frustration over stock issues, particularly regarding specific items and parts for glasses.

Store Experience

Overall, the store atmosphere was described positively, with many customers enjoying their shopping experience despite some negative interactions.

Return Policy Issues

Several customers highlighted confusion and dissatisfaction with the store's return policy, indicating a lack of clear communication.
  • MS
    Mihirkumar Nayak (Sunny)
    Dec 29, 2025
    5.0
    Very helpful staff
  • FZ
    Faraji Zidane
    Dec 15, 2025
    5.0
    All my Oakley shades have been purchased from this specific store. I have had good experiences with them. I miss when they used to carry Oakley boots when I worked in law enforcement. They were the best and lightest boots I've been able to find. Please bring them back. I will be returning soon for new lenses. Thank you to all the staff at the store for the great customer service.
  • PV
    Prem Vesuwala
    Nov 25, 2025
    1.0
    When I visited the Oakley store yesterday evening to purchase night driving glasses, the service was extremely poor. The shopkeeper appeared uninterested and unhelpful, and I felt that my ethnicity was a factor in her reluctance to assist us. Despite the store being empty, we were given no proper attention or guidance. Due to this negative and exclusionary experience, I will not be returning to this location..
  • JT
    Jolene Thrasher
    Nov 18, 2025
    1.0
    Customers should know that Oakley's in West Edmonton mall has a daily limit on their return policy that is not posted on the receipts, by the till, nor disclosed by staff when making purchases. It led to a very inconvenient circumstance living outside the city having to make separate returns to accommodate their policy that they don't make their customers aware of.
  • PD
    Preston Duiker
    Oct 21, 2025
    1.0
    They didn't have the parts for my glasses in stock, or even possible to order. I asked for a discount on a new set of the exact same glasses, as that's what I was promised when I purchased them in the first place. I was refused. Also, the kid working there has zero customer service skills. Thank you to the lady that voluntarily cleaned my other pair of Oakley's though. I guess I have to switch my brand loyalty.

Frequently Asked Questions About OAKLEY

What products can I find at the Oakley Store in West Edmonton Mall?

At the Oakley Store, you can find innovative eyewear, apparel, tactical bags, watches, and more designed to inspire and performed by world-class athletes.

Where is the Oakley Store located?

The Oakley Store is located at 8882 170 Street NW, Ste #R112, inside West Edmonton Mall, Edmonton, AB T5T 4M2, Canada.