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Experience the innovative design of Oakley at the Oakley Store at West Edmonton Mall. Oakley redefines products by disrupting what's expected in our eyewear, apparel, tactical bags, watches, and more. We create products to inspire, that are proven by world-class athletes, yet are equally worn by all who join us. Visit an Oakley Store and experience our belief that, "If it's not good enough for the world's best, it's not good enough".
Location
Hours
Reviews
4.5
245 reviews
5 stars
191
4 stars
24
3 stars
6
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of individuals like Antonio and Jaemar for their exceptional service.
Product Availability
Some customers expressed frustration over the lack of stock for certain items and issues with online orders, indicating a need for better inventory management.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about rude staff and poor service in specific instances, suggesting inconsistency in customer interactions.
Store Atmosphere
Customers appreciated the clean and organized store environment, contributing to a pleasant shopping experience.
Product Quality
The quality of Oakley products received positive feedback, with customers expressing satisfaction with their purchases and the durability of the items.
- JTJolene Thrasher6 days ago1.0Customers should know that Oakley's in West Edmonton mall has a daily limit on their return policy that is not posted on the receipts, by the till, nor disclosed by staff when making purchases. It led to a very inconvenient circumstance living outside the city having to make separate returns to accommodate their policy that they don't make their customers aware of.
- PDPreston DuikerOct 21, 20251.0They didn't have the parts for my glasses in stock, or even possible to order. I asked for a discount on a new set of the exact same glasses, as that's what I was promised when I purchased them in the first place. I was refused. Also, the kid working there has zero customer service skills. Thank you to the lady that voluntarily cleaned my other pair of Oakley's though. I guess I have to switch my brand loyalty.
- SGShawn GuimondSep 22, 20255.0Thank you Oakley store for my new sunglasses
- KRKL RiveraAug 11, 20255.0the person assisting us at WEM Oakley Store was very patient and very helpful in assisting us. Thank you!!!
- DDDeshaeJul 7, 20255.0Came in, looking for a new pair sunglasses for running and biking, staff was kind to show me my options and the ones that fit what i liked and my budget range. Didnt like any of the colors they offer but they told me i can customize the pair i want, which was really cool. Was able to personalize my own pair and have great sports glasses for my needs. Really Knowledgable and friendly staff, great atmosphere, and had a good time here.
Frequently Asked Questions About OAKLEY
What products can I find at the Oakley Store in West Edmonton Mall?
At the Oakley Store, you can find innovative eyewear, apparel, tactical bags, watches, and more designed to inspire and performed by world-class athletes.
Where is the Oakley Store located?
The Oakley Store is located at 8882 170 Street NW, Ste #R112, inside West Edmonton Mall, Edmonton, AB T5T 4M2, Canada.
What are the Oakley Store's opening hours?
The Oakley Store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
What payment options are accepted at the Oakley Store?
The store accepts American Express, Cash, Discover, Mastercard, Travelers Cheque, and Visa.
How can I contact the Oakley Store in West Edmonton Mall?
You can reach the Oakley Store by phone at +1 780-484-9446.
Is there an online option to shop at Oakley?
Yes, you can visit Oakley online at https://stores.oakley.com/ca/ab/edmonton/8882-170-street-nw to browse and purchase products.
Which nearby restaurants can I visit before or after shopping at Oakley?
You can visit nearby restaurants like Dallasbbqwem, McDonald's, El Afrik, and Cookies By George for a variety of dining options.
Are there any nearby beauty and spa services close to the Oakley Store?
Yes, you can find beauty services nearby at Shake Hair Salon, Next Chapter Electrolysis, Rain Salon & Spa, and Lush Cosmetics West Edmonton.
What other clothing and fashion stores are near the Oakley Store?
Nearby clothing and fashion stores include Kate Spade, Alo, 7 For All Mankind, Ardene, Ricki's, Victoria's Secret, International Clothiers, The Children's Place, Old Navy, Bench, and Marshalls.
Can nearby stores like LensCrafters assist with eyewear needs in addition to Oakley?
Yes, LensCrafters, located nearby, offers sunglasses, optometry services, and other eyewear products and can be a complementary option when visiting Oakley.