Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. For accessories, footwear, watches, jewelry, and women’s ready-to-wear, eyewear and fragrance, shop at Michael Kors EDMONTON OUTLET located at 1 Outlet Collection Way.
Feedback on customer service is mixed; while some staff members received praise for being helpful and friendly, many customers reported rude and unhelpful interactions, particularly with management.
Store Atmosphere
The store atmosphere is generally described as welcoming and clean, but some customers noted a lack of staff engagement and attention.
Product Availability
Customers expressed frustration over product availability, with several reports of items being out of stock or misrepresented online.
Return Policy Issues
Numerous complaints were made regarding the return policy, with customers feeling misinformed or treated poorly during return or exchange processes.
MR
Magdiel Rowlette
Dec 30, 2025
5.0
Such an amazing experience! Ranjel, the manager, was an absolute sweetheart. It was my first time in Canada and she helped me pick out the best gifts. Super kind, friendly, and just so lovely to talk to. She honestly made my shopping experience so special. Will 100% be coming back for her! 💕✨
PP
Pinky P
Dec 29, 2025
5.0
Pranjal was fantastic this Boxing Day! She helped me pick the perfect bag as a gift for my mother with great patience and excellent taste. She clearly knew the products and the store inside out, which made the entire experience smooth and confident. Her positive attitude and genuinely helpful nature made me purchase one for myself as well. Excellent service!
MK
Magandeep kaur
Dec 26, 2025
1.0
Very bad staff attitude of sales girl Pranjal who is so called Assistant Manager. Always in her attitude and will never help you, she has straight answer ‘No’ to everything. Very rude and bad sales service , lacks basic customer handling. We had a very bad experience in the store ever since she is posted in MK Nisku location. Earlier staff was very helpful. Indian staff at the store is pathetic & busy in their own gossips , rest staff will help you .
DM
Divyanshu Mehra
Dec 24, 2025
5.0
Store service were so good specially the guy name Dhrohar he is so friendly and respectful towards a customer 👍good job
DD
DevgunRealty
Dec 14, 2025
5.0
Jass at the customer service desk was absolutely amazing. She made my return process extremely simple and smooth, with zero hassle. She was professional, efficient, and very friendly throughout the entire experience. Truly great customer service — thank you, Jass!
Frequently Asked Questions About Michael Kors Outlet
Where is Michael Kors Outlet located?
Michael Kors Outlet is located at 1 Outlet Collection Way, Suite 222, Edmonton International Airport, Edmonton, AB, T9E 1J5, Canada.
What are the operating hours of Michael Kors Outlet?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Michael Kors Outlet offer in-store pickup services?
Yes, Michael Kors Outlet offers in-store pickup services.
What types of products can I find at Michael Kors Outlet?
You can shop for luxury accessories, footwear, watches, jewelry, women’s ready-to-wear, eyewear, and fragrance under Michael Kors Collection and MICHAEL Michael Kors labels.
Is an appointment required to shop at Michael Kors Outlet?
No, appointments are not required to shop at Michael Kors Outlet.
How can I contact Michael Kors Outlet for inquiries?
You can reach Michael Kors Outlet by phone at +1 587-442-0590.
Where can I find more information or shop online for Michael Kors products?
You can visit their official website at https://locations.michaelkors.com/ca/en/ab/edmonton/1-outlet-collection-way for more details and shopping options.
What other clothing stores are nearby Michael Kors Outlet at Edmonton International Airport?
Nearby clothing stores include Ralph Lauren Outlet, H&M, Old Navy Outlet, Banana Republic Factory Store, GBG, BOSS Outlet, Tommy Hilfiger, Jack & Jones, Tory Burch, and Kate Spade Outlet.
Are there dining options close to Michael Kors Outlet?
Yes, nearby dining options include Tiger Sugar (bubble tea), Jugo Juice, Cuts by Medium Rare, The first sip coffee & pastries, New York Fries - EIA, A&W, Bento Sushi, and Barcelos Flame Grilled Chicken Canada.
What nearby places can I visit before or after shopping at Michael Kors Outlet?
You can explore Premium Outlet Collection Edmonton International Airport, which is a large shopping center nearby, or relax at coffee shops like The first sip coffee & pastries. There are also electronics stores like Gadgets World Inc. and beauty salons such as Chatters Hair Salon close by.