lululemon

4.0
253 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
227 109th Street NW, Edmonton, AB
T5G 3A6, Canada

Hours

Reviews

4.0
253 reviews
5 stars
146
4 stars
39
3 stars
20
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude or unprofessional.

Product Quality

Many customers express disappointment with the declining quality of products, citing issues like pilling and defects, which contrasts with their previous experiences.

Store Experience

The store atmosphere is generally described as friendly and organized, but there are complaints about long wait times and inadequate staffing during busy periods.

Return Policy Issues

Customers frequently mention frustrations with the return policy and the handling of exchanges, indicating a lack of consistency and empathy from staff.
  • AR
    Annouke Roy
    Jan 4, 2026
    5.0
    I would like to highlight the excellent customer service I received at the Lululemon Kingsway Mall store. I had purchased items online and returned them in store during the busy holiday season. Despite how crowded it was, the associate who assisted me remained calm, professional, and extremely efficient. She not only processed my return quickly, but also helped place a new order for me and created an account on the spot. The service was smooth, friendly, and truly impeccable. Thank you for such an outstanding customer experience.
  • LP
    Latasha Parr
    Dec 31, 2025
    1.0
    Front desk lady mel was so terrible to deal with slow and rude. And after ten minutes decided she couldn't do it and finally got a manager.. don't have people working if they can't do there job properly
  • KB
    Kaitlyn Aice Briones
    Dec 30, 2025
    5.0
    I had a great experience thanks to Allyssa
  • DC
    Danizelle Dela Cruz
    Dec 30, 2025
    5.0
    Allyssa was very helpful. Great customer service and a pleasant shopping experience.
  • BB
    Brad B
    Dec 27, 2025
    1.0
    Cashiers drag their feet to do anything, 15 mins in line just to pay. Completely miserable experience. Skip the store so they can just close it and shop online.

Frequently Asked Questions About lululemon

What types of products does lululemon Edmonton Kingsway offer?

Lululemon offers technical athletic apparel for yoga, dancing, running, and other sweaty pursuits for both men and women.

What are the regular store hours for lululemon Edmonton Kingsway?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.