lululemon

3.9
444 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
8882 170 Street, Edmonton, AB
T5T 4J2, Canada

Hours

Reviews

3.9
444 reviews
5 stars
260
4 stars
69
3 stars
21
2 stars
8
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of staff, there were numerous reports of rude and dismissive behavior from certain employees, leading to a mixed perception of service quality.

Product Quality

Several customers expressed disappointment with the declining quality of Lululemon products, citing issues like tearing and pilling, and dissatisfaction with the new warranty policy.

Store Experience

The shopping environment received mixed reviews, with some customers appreciating the spacious layout and cleanliness, while others noted chaotic conditions and poor organization during busy times.

Inclusivity Concerns

There were multiple reports of perceived discrimination and unprofessional behavior from staff, raising concerns about inclusivity and respect towards diverse customers.
  • LG
    Laura G
    Jan 5, 2026
    5.0
    I had a really great experience with Dom and Evans today. They were patient and provided a solution and made my experience more enjoyable and personable. Thanks a lot!
  • DK
    Dale Keyes
    Jan 3, 2026
    2.0
    Today I tried to exchange a Christmas present, not for money just the correct size and style. I was told without a receipt or the tag still on them they could not help me, they bought online because I need the length. Very disappointed considering their cost, and I am a regular customer. I will say the staff member and Manager where polite, still less than a satisfied customer
  • DB
    Dee Broadbent
    Jan 3, 2026
    5.0
    We stopped into Lululemon WEM to pick up some hemming, and Abas was at the front and assisted us right away! He was so friendly and helpful, I honestly can’t wait to see him again! He made our WEM experience a fabulous one.
  • AL
    Amy L
    Dec 26, 2025
    5.0
    Lauren was phenomenal!! I really was stressed about getting a good Christmas gift for my sister and she helped me narrow down the choices with so much ease. She was super hilarious and helpful, thanks Lauren!
  • JC
    Jhonathan Castillo
    Dec 23, 2025
    1.0
    On December 23, 2025, between approximately 5:00–5:30 PM, I visited this Lululemon location. A sales associate approached me (a fat tall asian lady that works around women’s section) and mentioned that the jacket I was looking at was priced at around $490. The way this was communicated felt dismissive and implied that I might not be able to afford the item, seemingly based on my appearance that day. I found this interaction uncomfortable and disappointing. Customers should be treated with respect and without assumptions about their financial capacity or background, regardless of how they are dressed. I believe this experience did not reflect the inclusive and professional standards expected from the Lululemon brand. I hope management addresses this to ensure all customers receive equal and respectful service.

Frequently Asked Questions About lululemon

What is lululemon's mission?

lululemon aims to create components for people to live longer, healthier, and fun lives, providing technical athletic apparel for yoga, dancing, and other activities.

Where is lululemon located in Edmonton?

lululemon is located at 8882 170 Street, Unit 2478, Edmonton, AB, postal code T5T 4J2, entrance Door 45.