Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
While many customers praised the helpfulness and friendliness of staff, there were numerous reports of rude and dismissive behavior from certain employees, leading to a mixed perception of service quality.
Product Quality
Several customers expressed disappointment with the declining quality of Lululemon products, citing issues like tearing and pilling, and dissatisfaction with the new warranty policy.
Store Experience
The shopping environment received mixed reviews, with some customers appreciating the spacious layout and cleanliness, while others noted chaotic conditions and poor organization during busy times.
Inclusivity Concerns
There were multiple reports of perceived discrimination and unprofessional behavior from staff, raising concerns about inclusivity and respect towards diverse customers.
LG
Laura G
Jan 5, 2026
5.0
I had a really great experience with Dom and Evans today. They were patient and provided a solution and made my experience more enjoyable and personable. Thanks a lot!
DK
Dale Keyes
Jan 3, 2026
2.0
Today I tried to exchange a Christmas present, not for money just the correct size and style. I was told without a receipt or the tag still on them they could not help me, they bought online because I need the length. Very disappointed considering their cost, and I am a regular customer. I will say the staff member and Manager where polite, still less than a satisfied customer
DB
Dee Broadbent
Jan 3, 2026
5.0
We stopped into Lululemon WEM to pick up some hemming, and Abas was at the front and assisted us right away! He was so friendly and helpful, I honestly can’t wait to see him again! He made our WEM experience a fabulous one.
AL
Amy L
Dec 26, 2025
5.0
Lauren was phenomenal!! I really was stressed about getting a good Christmas gift for my sister and she helped me narrow down the choices with so much ease. She was super hilarious and helpful, thanks Lauren!
JC
Jhonathan Castillo
Dec 23, 2025
1.0
On December 23, 2025, between approximately 5:00–5:30 PM, I visited this Lululemon location. A sales associate approached me (a fat tall asian lady that works around women’s section) and mentioned that the jacket I was looking at was priced at around $490. The way this was communicated felt dismissive and implied that I might not be able to afford the item, seemingly based on my appearance that day.
I found this interaction uncomfortable and disappointing. Customers should be treated with respect and without assumptions about their financial capacity or background, regardless of how they are dressed. I believe this experience did not reflect the inclusive and professional standards expected from the Lululemon brand.
I hope management addresses this to ensure all customers receive equal and respectful service.
lululemon aims to create components for people to live longer, healthier, and fun lives, providing technical athletic apparel for yoga, dancing, and other activities.
Where is lululemon located in Edmonton?
lululemon is located at 8882 170 Street, Unit 2478, Edmonton, AB, postal code T5T 4J2, entrance Door 45.
What are the store hours for lululemon in West Edmonton?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does lululemon offer in-store or curbside pickup?
Yes, lululemon offers both in-store pickup and curbside pickup services.
How can customers contact lululemon West Edmonton?
You can contact the store by phone at +1 587-418-3591 or email westedmall-store@lululemon.com.
Does lululemon have an online presence or social media?
Yes, lululemon West Edmonton has a website, as well as Facebook and Twitter accounts (@lululemon).
What nearby retail stores can I visit when shopping at lululemon?
Nearby retail stores include Kate Spade, House of Knives, Alo, 7 For All Mankind, Ricki's, Ardene, Marshalls, Bench, Victoria's Secret, and Old Navy, great for complementary shopping experiences.
Are there beauty and spa services near lululemon?
Yes, nearby beauty and spa places include shake hair salon, Next Chapter Electrolysis, Lush Cosmetics West Edmonton, LUSH, and Rain Salon & Spa, perfect for pampering before or after your visit.
Can I eat at any nearby restaurants after shopping at lululemon?
Yes, you can visit nearby restaurants like Dallasbbqwem, McDonald's, and El Afrik for a meal after shopping.
Are there any automotive services near lululemon in West Edmonton?
Nearby automotive services include Chris At Filipino Drives (car dealer), Pro Truck Edmonton (auto parts and tire dealer).