lululemon

3.8
303 reviews
Get DirectionsCallWebsite

Business Details

5015 - 111 Street, Edmonton, AB
T6H 4M6, Canada
(587) 418-3625
https://shop.lululemon.com/en-ca/stores/ca/edmonton/southgatecentre
GoogleFacebookTwitter

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
5015 - 111 Street, Edmonton, AB
T6H 4M6, Canada

Hours

Reviews

3.8
303 reviews
5 stars
172
4 stars
42
3 stars
13
2 stars
10
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many praising helpful and friendly staff, while others report rude and unprofessional behavior, particularly from management.

Product Quality

Several customers expressed disappointment with product quality, citing issues with durability and the exchange process, leading to frustration with the brand's policies.

Store Environment

The atmosphere in the store is described as inconsistent, with some customers enjoying a welcoming environment while others report feeling judged or uncomfortable due to staff attitudes.

Online Shopping Issues

Customers reported difficulties with online orders, including sizing issues and poor customer support during the return process, suggesting a need for improvement in online service.
  • EO
    Eric O'Brien
    Jan 4, 2026
    5.0
    Friendly staff
  • KA
    KG AR
    Dec 17, 2025
    1.0
    I came in to look for some clothing wear to get as a gift for my Mom. I believe I asked someone for help who had blonde hair, I believe she was the manager, but in return I got terrible customer service making me even question the existence of the why the store exists. I believe this store is affecting the brand of Lululemon. I would suggest for you to stay away from this store if you would like to keep your blood pressure normal. Don't waste the holidays spending time here.
  • TM
    Tony McWhannel
    Dec 14, 2025
    5.0
    Remarkably helpful and efficient staff.
  • JB
    Justin Brittany
    Dec 7, 2025
    2.0
    I like the quality of Lululemon clothes but I don't recommend ordering from them online. I ordered a pair of shorts, they didn't fit and to get the correct size has been a monstrous hassle. DO NOT BUY ONLINE unless you nail the sizes. Great products, not good exchange program
  • BS
    Bella Sagredo
    Nov 29, 2025
    5.0
    I had such an amazing experience at Lululemon thanks to Alianna! She went above and beyond while helping me on the floor — super friendly, patient, and genuinely knowledgeable about the products. She took the time to listen to what I needed, gave great recommendations, and made the whole shopping experience so easy and comfortable. You can tell she truly cares about customers. If you go to this location, definitely ask for Alianna — she’s incredible!
Read more reviews on Google

Frequently Asked Questions About lululemon

Where is lululemon located in Edmonton?

lululemon is located at 5015 - 111 Street, Unit 413 Southgate Centre, Edmonton, AB, T6H 4M6, Canada.

What are the operating hours of lululemon at Southgate Centre?

lululemon is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.