Business Details
About
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Canada Goose produces extreme weather outerwear since 1957. Discover high quality jackets, parkas and accessories designed for women, men and kids.
Details
- DeliveryAvailable
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
219 reviews
5 stars
163
4 stars
11
3 stars2
2 stars1
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff provided exceptional service and were knowledgeable, others were reported as rude or dismissive, leading to a mixed customer experience.
Staff Performance
Several employees, particularly Queenie and Dilraj, received high praise for their helpfulness and attentiveness, creating positive shopping experiences.
Store Policies
Customers expressed frustration with strict entry policies and return/exchange processes, which contributed to a negative perception of the store.
Product Quality
The quality of Canada Goose jackets was generally praised, but some customers felt the high prices were not justified given issues with warranty and customer service.
Welcoming Atmosphere
Despite some negative experiences, many customers noted a friendly and welcoming atmosphere in the store, especially when greeted by staff.
- JWJingbing WuNov 11, 20255.0Susanna was very patient and professional. She recommended many outfits for me to try until I found the color and style I truly liked. She didn’t feel like a salesperson at all — more like a friend chatting with me. Also, be sure to check out The Cold Room — it was a perfect experience!
- MMMATTNov 3, 20255.0Excellent Service! Thx Gabe
- NNNireneOct 26, 20251.0We just wanted to look around to this store but instead, we got followed the whole time. Other people were shopping freely, but they picked us? Just because my husband doesn’t fit their “preferred look”? Seriously? Treating paying customers like suspects is not luxury behavior. Do better, Canada Goose Edmonton.
- KKkittybellesOct 12, 20251.0Despite the store appearing less crowded than neighboring boutiques, the rigid door policy of turning customers away even those only wishing to browse or even BUY can cause embarrassment. This creates a perception of exclusivity or difficulty that is not warranted by the store’s capacity or current crowd level. It is recommended to review the entry guidelines to align the customer experience with actual store conditions, prioritizing welcoming engagement over unnecessary restriction. Now that I read other negative reviews of this store like rude staff, horrible customer service, staff tailing you around like you will steal something, I am no longer surprised.
- FRFreddy RodriguezOct 12, 20255.0Queenie was incredible at helping my wife and me find the perfect jackets based on fit, warmth, and style. She was kind, patient, and genuinely easy to work with. The whole experience felt like getting help from a friend rather than being sold to. She made the process simple and enjoyable
Frequently Asked Questions About Canada Goose Edmonton
What types of products does Canada Goose Edmonton offer?
Canada Goose Edmonton offers high quality extreme weather outerwear, including jackets, parkas, and accessories for women, men, and children.
What are the regular store hours for Canada Goose Edmonton?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Canada Goose Edmonton provide delivery services?
Yes, they offer delivery services for their products.
Where is Canada Goose Edmonton located within the West Edmonton Mall?
The store is located at West Edmonton Mall, Suite 2305, 8882 170 Street, Edmonton, AB, T5T 4M2, Canada.
Can customers with disabilities access Canada Goose Edmonton easily?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking available.
What payment options are accepted at Canada Goose Edmonton?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Canada Goose Edmonton offer in-store pickup?
No, currently in-store pickup is not available.
Are there any special holiday hours for Canada Goose Edmonton?
On November 28, 2025, the store will be open from 9:00 AM to 9:00 PM.
What nearby stores can customers visit after shopping at Canada Goose Edmonton?
Nearby stores include Louis Vuitton, Armani Exchange, Levi's, and Mackage, offering a variety of fashion and accessory options.
Are there dining options near Canada Goose Edmonton for shoppers?
Yes, shoppers can visit nearby restaurants such as Thai Express, Q Tea Bubble Tea and Waffles, Jugo Juice, The Alley, and The Red Piano for a range of dining experiences.
How can nearby entertainment venues enhance the shopping experience at Canada Goose Edmonton?
After shopping, customers can enjoy entertainment at nearby places like 96.3 The Breeze and K-97 radio stations, offering a lively atmosphere in the West Edmonton Mall area.