American Eagle, OFFLINE, & Aerie

4.2
211 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle & Aerie create clothes you can feel good in. AE is jeans, tops, athleisure, and accessories designed to make you feel like the best, most comfortable you, and Aerie is bras, underwear, activewear & swimwear made to help people feel good about their real selves!

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

American Eagle, OFFLINE, & Aerie
8882 170th Street, Edmonton, AB
T5T 3J7, Canada

Hours

Reviews

4.2
211 reviews
5 stars
118
4 stars
49
3 stars
23
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with finding the right products.

Store Experience

The store atmosphere was generally described as clean and welcoming, with a good selection of clothing and frequent sales.

Order Issues

Several customers expressed frustration with order pickup delays and issues with online orders, including incorrect items received.

Mixed Reviews on Staff

While many reviews highlighted excellent service from specific employees, some customers reported unapproachable staff and poor customer service experiences.

Product Quality

Customers appreciated the quality and fit of the clothing, particularly jeans and leggings, although some noted a decline in product quality over time.
  • SS
    Sam
    Sep 4, 2025
    5.0
    I had an amazing shopping experience and decided to share. Great location with great staff but a young girl named Rediet managed to do a great job on helping me find the right jeans though I’m very picky when it comes to jeans she walked me through all the different styles. She went above and beyond to make my experience worth the trip. Love the staff and will be coming back.
  • AJ
    abin johnson
    Sep 1, 2025
    5.0
    I got a very good service from this store.. even its a very busy store..couple of staff ( thanvi and isahai) they really help me to figure out my right fit outfits..i definitely recommend
  • AP
    aubrey paul
    Aug 23, 2025
    5.0
    I came into Aerie today to buy underwear and all the ladies helping were super kind and welcoming! Even though the store was extremely busy, there were multiple employees who were happy to help.
  • SC
    Stephanie Cherewyk
    Aug 17, 2025
    5.0
    Heidi at the WEM location is amazing. So helpful and went out of her way to find sizes for us. ❤️

Frequently Asked Questions About American Eagle, OFFLINE, & Aerie

What brands are available at American Eagle, OFFLINE, & Aerie in West Edmonton Mall?

The store offers clothing from American Eagle, Aerie, and OFFLINE brands, including jeans, tops, athleisure, accessories, bras, underwear, and swimwear.

What are the store hours for American Eagle, OFFLINE, & Aerie at 8882 170th Street?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 6:00 PM.