I will never shop online again! The shoe company is a joke! You order shoes then gets cancelled it’s appalling how many times that has happened to me. Even ordering online to this store is always an issue. None of their stock is ever updated according to what’s in store. I laughed the other day when I looked online to see what’s in store had I ordered a size 8 for my daughter in the winter boots it would have been cancelled. Online shows in store but when you go in store it’s not there. The shoe company needs to get their crap together.
NE
Noreen eff
Sep 19, 2025
1.0
I dont know if their service is for selective customers, i used to go there a lot before and the staff was polite and always attended and ask if needed help but now their whole staff has changed, they are arrogant and rude and never attend unless run after asking for help, I would not go there again
LL
Laura
Sep 17, 2025
1.0
Poor customer service. When I go into a shop, is it appropriate that I am asked repeatedly for my email or phone number? When I refuse I should not be asked again and again. Also, they told me I would not get the deal but even though I didn't provide my information and I got the deal. What is happening? In addition to being lied to, the demeanor of the person serving us changes and we are no longer treated like everyone else!
DK
Dee Kang
Jul 27, 2025
5.0
I have difficulty finding shoes that fit. I visited the Shaughnessy location in Calgary. There I was assisted by Isabelle, who went above and beyond to help. Thank you.
The Shoe Company is located at 350 Shawville Boulevard SE, #220, Calgary, AB, T2Y 3S4, Canada, in the Shawnessy Centre.
What are the operating hours of The Shoe Company?
The Shoe Company is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does The Shoe Company offer delivery services?
Yes, The Shoe Company provides delivery services.
Can I pick up my order in-store at The Shoe Company?
Yes, in-store pickup is available at The Shoe Company.
Is in-store shopping available at The Shoe Company?
Yes, in-store shopping is available at The Shoe Company.
Does The Shoe Company have a mobile app for iOS?
Yes, The Shoe Company has an iOS app available for download at https://apps.apple.com/ca/app/the-shoe-company/id1449261613.
How can I contact The Shoe Company?
You can call The Shoe Company at +1 403-256-7773.
What nearby dining options are available near The Shoe Company?
Nearby dining options include Stacked Pancake & Breakfast House Shawnessy, BarBurrito Canada, Harvey's, Subway, and McDonald's Canada, perfect for grabbing a meal before or after shopping.
What other shoe stores are located near The Shoe Company?
Nearby shoe stores include The Shoe Company - Shawnessy Town Centre, Vans, Saucony, Sport Chek, and Lammle's Western Wear, offering a variety of footwear options.
Are there any recreational or community facilities near The Shoe Company?
Yes, nearby facilities include the YMCA Shawnessy gym, Southwest Hockey Association sports club, Shawnessy Library, and South Fish Creek Recreation Association gym and sports venue.