Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or absent when assistance was needed.
Store Organization
Customers frequently mentioned the store being messy and disorganized, making it difficult to find products.
Product Selection
While some customers appreciated the variety of shoes available, others noted frequent issues with stock levels and size availability.
Pricing
Many reviews indicated that the prices were competitive, but some customers felt they were slightly higher than expected.
Positive Experiences
Despite the negative feedback, there were several positive experiences noted, particularly with specific staff members who provided excellent service.
JG
Jonathan Glynn
Nov 7, 2025
1.0
Bought shoes here twice, and both time the staff at the checkout gave me attitude and a hard time because I won't share my phone number. Its shoes....! Staff is getting upset and an attitude over my phone number on a shoe purchase, so silly. I don't want you to call or text me. Both times made the experience end on a very sour note. Will not be back. Plenty of other options in about a 5 min drive. Probably cheaper options for same shoes very very very close by.
Stick to selling shoes and leave the data collection crap out of it.
JJ
Jonathan
Oct 14, 2025
1.0
Staff here do not try to be vary helpful, just piint and say it's over there somewhere
NN
Nepali
Sep 8, 2025
1.0
⭐️ 0/10 – The Shoe Company is a complete disaster
If I could rate this place in negative stars, I would. Walking into The Shoe Company felt less like shopping and more like walking into a nightmare run by clowns. The so-called “staff” — Manav, Prabhjot, and Kain — honestly deserve an award for being the most useless employees on planet Earth.
Need help? Forget it. They’ll ignore you like you’re invisible. Ask a question? They’ll roll their eyes and act like you just ruined their day. Professionalism? Nonexistent. Customer service? Dead. It’s like they were competing to see who could treat customers the worst. Spoiler: they all tied for last place.
The store itself was a wreck too — shoes scattered everywhere, sizes missing, and absolutely no effort put into making it look like a place of business. Honestly, I’ve seen garage sales run better than this.
If you enjoy wasting your time, being disrespected, and leaving disappointed, then by all means, visit this circus. Otherwise, do yourself a favor: stay far, FAR away from The Shoe Company.
This place is a perfect example of how a business should not be run. Total embarrassment.
AS
Alan Shaw
Aug 26, 2025
5.0
Easy parking, good prices of summer clearance. Very helpful staff
SN
Stanislav N.
Jun 2, 2025
4.0
I'm here a lot. They have great shoes, but all those security tags on every single shoe and stuff hidden on the top shelves? It's kinda scary how much worse things have gotten here around the city :(
What are the operating hours of The Shoe Company on weekdays?
The Shoe Company is open Monday to Friday from 10:00 AM to 8:00 PM.
Is The Shoe Company open on Sundays and what are the hours?
Yes, The Shoe Company is open on Sundays from 10:00 AM to 6:00 PM.
What services are available at The Shoe Company in Calgary South Trail?
The Shoe Company offers in-store shopping, delivery, and in-store pickup options.
Where is The Shoe Company located?
The Shoe Company is located at 4307 130 Ave SE, Unit 99, Calgary, AB, T2Z 3V8, Canada.
Does The Shoe Company have an online shopping option?
Yes, The Shoe Company encourages customers to Shop Online.
Can I contact The Shoe Company by phone?
Yes, you can reach The Shoe Company at +1 403-257-4205.
What nearby shopping options can complement my visit to The Shoe Company?
Nearby shopping includes Ricki's, Torrid, Nygard Fashion Park, and La Vie en Rose for a variety of clothing and fashion accessories.
Are there nearby hair salons close to The Shoe Company?
Yes, nearby hair salons include Viva Hair Salon, Ultracuts, Superclips, and South Trail Crossing Barbershop.
Where can I find nearby dining options after shopping at The Shoe Company?
Nearby restaurants include Mr. Puffs South Trail, Extreme Pita, Quiznos, Booster Juice, Calavera Cantina, and Indian Flavors.
Are there healthcare services near The Shoe Company in Calgary South Trail?
Yes, nearby healthcare services include Douglasdale Optometry Centre, Browz Eyecare, Family Braces SE (orthodontist), Oasis Dental, and Lifemark physical therapy.