Business Details
About
Shoe StoreThe Shoe Company
Details
- DeliveryAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
223 reviews
5 stars
89
4 stars
51
3 stars
34
2 stars
17
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or dismissive towards customers.
Store Organization
Customers reported a messy store with disorganized products, making it difficult to find items.
Product Selection
While some customers appreciated the variety of shoes available, others noted frequent stock issues and difficulty finding specific sizes.
Return Policy
Many customers expressed frustration with the return policy and the handling of returns, citing unhelpful staff and rigid procedures.
Pricing
Some customers found the prices competitive, while others felt they were on the higher side for the quality and service received.
- CRCarrie RycroftDec 6, 20253.0The shoes I wanted weren't there
- MEMustafa ElbozanDec 3, 20251.0Staff refused to exchange my item, forcing me to rebuy it, and didn’t inform me the new price was much higher, about 60% which we realized when we got home. Very frustrating experience.
- JGJonathan GlynnNov 7, 20251.0Bought shoes here twice, and both time the staff at the checkout gave me attitude and a hard time because I won't share my phone number. Its shoes....! Staff is getting upset and an attitude over my phone number on a shoe purchase, so silly. I don't want you to call or text me. Both times made the experience end on a very sour note. Will not be back. Plenty of other options in about a 5 min drive. Probably cheaper options for same shoes very very very close by. Stick to selling shoes and leave the data collection crap out of it.
- JJJonathanOct 14, 20251.0Staff here do not try to be vary helpful, just piint and say it's over there somewhere
- NNNepaliSep 8, 20251.0⭐️ 0/10 – The Shoe Company is a complete disaster If I could rate this place in negative stars, I would. Walking into The Shoe Company felt less like shopping and more like walking into a nightmare run by clowns. The so-called “staff” — Manav, Prabhjot, and Kain — honestly deserve an award for being the most useless employees on planet Earth. Need help? Forget it. They’ll ignore you like you’re invisible. Ask a question? They’ll roll their eyes and act like you just ruined their day. Professionalism? Nonexistent. Customer service? Dead. It’s like they were competing to see who could treat customers the worst. Spoiler: they all tied for last place. The store itself was a wreck too — shoes scattered everywhere, sizes missing, and absolutely no effort put into making it look like a place of business. Honestly, I’ve seen garage sales run better than this. If you enjoy wasting your time, being disrespected, and leaving disappointed, then by all means, visit this circus. Otherwise, do yourself a favor: stay far, FAR away from The Shoe Company. This place is a perfect example of how a business should not be run. Total embarrassment.
Frequently Asked Questions About The Shoe Company
What are the operating hours of The Shoe Company on weekdays?
The Shoe Company is open Monday to Friday from 10:00 AM to 8:00 PM.
Is The Shoe Company open on Sundays and what are the hours?
Yes, The Shoe Company is open on Sundays from 10:00 AM to 6:00 PM.
What services are available at The Shoe Company in Calgary South Trail?
The Shoe Company offers in-store shopping, delivery, and in-store pickup options.
Where is The Shoe Company located?
The Shoe Company is located at 4307 130 Ave SE, Unit 99, Calgary, AB, T2Z 3V8, Canada.
Does The Shoe Company have an online shopping option?
Yes, The Shoe Company encourages customers to Shop Online.
Can I contact The Shoe Company by phone?
Yes, you can reach The Shoe Company at +1 403-257-4205.
What nearby shopping options can complement my visit to The Shoe Company?
Nearby shopping includes Ricki's, Torrid, Nygard Fashion Park, and La Vie en Rose for a variety of clothing and fashion accessories.
Are there nearby hair salons close to The Shoe Company?
Yes, nearby hair salons include Viva Hair Salon, Ultracuts, Superclips, and South Trail Crossing Barbershop.
Where can I find nearby dining options after shopping at The Shoe Company?
Nearby restaurants include Mr. Puffs South Trail, Extreme Pita, Quiznos, Booster Juice, Calavera Cantina, and Indian Flavors.
Are there healthcare services near The Shoe Company in Calgary South Trail?
Yes, nearby healthcare services include Douglasdale Optometry Centre, Browz Eyecare, Family Braces SE (orthodontist), Oasis Dental, and Lifemark physical therapy.