Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.6
266 reviews
5 stars
147
4 stars
22
3 stars
12
2 stars
15
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received high praise for their friendliness and helpfulness, others, particularly managers, were criticized for rudeness and unprofessional behavior.
Product Quality
Customers appreciate the quality of Lululemon products, but there are complaints about inconsistencies in the quality and issues with returns and exchanges.
Store Experience
Many customers reported negative experiences related to store management and staff attitudes, with some feeling disrespected or ignored during their visits.
Staff Knowledge
While some staff members were noted for their product knowledge and helpfulness, others were criticized for being dismissive or unhelpful.
Return Policy Issues
Several customers expressed frustration with the return policy and the handling of exchanges, particularly regarding defective items.
- AAAsmaa Alhalak1 day ago5.0Their was this called named eve she was helping return my purse and get a new one and in the process of it she was very friendly and nice towards me and it was so nice to talk to her
- MOMaría Alejandra Zapata Ocampo3 days ago1.0Manager sucks. She is not helpful at all, she does not care about the customer.
- MKMona KamalNov 10, 20251.0Very disappointed with Lululemon. I will never shop at any Lululemon store again. I had my receipt but the tag was missing, and they still refused to process a return or even offer store credit. The assistant manager also refused to give me her name, saying it’s “policy.” Extremely poor customer service and not what I expected from this brand. This review is for Chinook store
- AKAshleen KangOct 23, 20255.0Kelly’s customer service was absolutely amazing from start to finish! She went above and beyond to make sure everything was perfect and that I had everything I needed. Her energy was so positive and uplifting — you could tell she truly enjoys what she does. She was friendly, patient, and incredibly professional, making the entire experience smooth and enjoyable. It’s rare to come across someone who brings that much warmth and enthusiasm to their work. Kelly made me feel valued and appreciated as a customer, and her genuine kindness really stood out. Thank you, Kelly, for making such a great impression and for delivering top-notch service with such amazing energy!
- ALApril LambertOct 15, 20251.0I’ve never dreaded going to a store more in my life. The manager here needs to get off her high horse and treat people with kindness and respect. I’ve been unlucky enough to deal with her a few times and been treated with a condescending, holier than thou attitude and also witnessed her treat another woman this way a few months ago. While I choose to treat everyone with kindness upon meeting someone initially, today I decided to just walk out and take my business elsewhere. From the reviews it looks like many people will be doing this. If you want a better experience go to Southcentre, 4th st, or literally anywhere besides this location. Better yet, save your money and put it towards a company that doesn’t continue to keep someone on their team after countless complaints from their valuable customers. Yeesh.
Frequently Asked Questions About lululemon
What types of products does lululemon offer at the Chinook Centre location?
lululemon at Chinook Centre offers technical athletic apparel for yoga, dancing, and other physical activities for both men and women.
What are the operating hours for lululemon at Chinook Centre?
lululemon is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 6:00 PM.
Where is the lululemon store located in Calgary?
The lululemon store is located at 6455 MacLeod Trail SW, Unit 0126A, Calgary, AB, T2H 0K8, Canada.
Does lululemon at Chinook Centre offer in-store pickup for online orders?
Yes, lululemon offers in-store pickup service at the Chinook Centre location.
How can I contact lululemon Chinook Centre via email or phone?
You can email chinookcentre-store@lululemon.com or call +1 587-418-3562 to contact the store.
What is lululemon's mission statement?
lululemon aims to elevate the world from mediocrity to greatness by creating components for people to live longer, healthier, and fun lives through technical athletic apparel.
Which nearby restaurants can I visit before or after shopping at lululemon Chinook Centre?
Nearby dining options include Cinnzeo Bakery Cafe, Manchu Wok, JOEY CHINOOK, and Jugo Juice for a variety of cuisines and atmospheres.
Are there any nearby retail stores close to lululemon for additional shopping?
Yes, nearby retail options include BOSS Shop, Emporio Armani, RW&CO., Lego Store, and YETI for clothing, toys, and sporting goods.
What nearby services are available if I need phone or tech repairs around lululemon Chinook Centre?
Nearby services include Mobile Klinik for mobile phone repairs, Dyson Store Calgary for electronics, and Best Buy Canada for electronics and mobile phone needs.
Does lululemon at Chinook Centre have an online presence where I can find updates and shop?
Yes, you can visit their website at https://shop.lululemon.com/en-ca/stores/ca/calgary/chinookcentre and follow their Facebook page at https://www.facebook.com/102753562296950 for the latest updates and online shopping.