lululemon

3.9
342 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
3625 Shaganappi Trail NW, Calgary, AB
T3A 0E2, Canada

Hours

Reviews

3.9
342 reviews
5 stars
190
4 stars
60
3 stars
14
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Mixed reviews on staff behavior; while many customers praised friendly and helpful service, others reported rude and unprofessional interactions.

Customer Service

Overall, customer service experiences varied significantly, with some customers highlighting exceptional service while others faced dismissive or disrespectful treatment.

Product Quality

Concerns were raised about product quality and warranty policies, with some customers expressing dissatisfaction with the durability of items.

Store Experience

The store environment received positive feedback for being organized and well-stocked, but some customers noted issues with noise levels and staff availability.

Loyalty and Trust

Several long-time customers expressed disappointment in recent experiences, leading to a loss of trust in the brand.
  • KK
    Kyle Kuai
    4 days ago
    5.0
    I had a wonderful experience at this Lululemon store. Lorina was absolutely amazing — super friendly, patient, and knowledgeable. She helped me find the perfect fit and offered great recommendations that made my shopping experience so much easier and more enjoyable.
  • JK
    John Kenway
    Nov 14, 2025
    5.0
    Navleen is extremely attentive and knowledgeable. It’s nice to talk to someone who understands their product.
  • LY
    Little me Yang
    Oct 31, 2025
    1.0
    I visited the store recently with my mother, planning to browse and see if there were any deals. Before I even stepped inside, a female staff member at the entrance abruptly told me, “You can’t buy a jacket!” Her tone was rude and unprofessional, and what shocked me most was that she only said this to me — not to anyone else entering the store. I was completely taken aback. I had not even mentioned buying a jacket, nor had I done anything to warrant such treatment. This kind of behavior made me feel extremely uncomfortable and disrespected. Frankly, it felt discriminatory. To make things worse, another male staff member nearby was also rude and dismissive, which only made the experience worse. What’s truly disappointing is that previous staff at this location were always friendly and respectful, which makes this incident even harder to accept. I have been a loyal Lululemon customer since my university days and have spent years supporting this brand. However, after this humiliating and disappointing experience, I have lost all trust and respect for Lululemon. The attitude of your staff was unacceptable and unworthy of a brand that claims to value community and inclusion. I have already sold my Lululemon stock and will seriously reconsider ever purchasing from this brand again. Your products are no longer superior in design or quality compared to competitors like ALO or Aritzia — and now, even your customer service has fallen behind.
  • LS
    Lee Stone
    Oct 20, 2025
    5.0
    10/10 - Beth and all of the ladies were so great today and every other time! They helped me find some cute items for my postpartum body. Thanks ladies!!!
  • EM
    Emma Molina
    Oct 9, 2025
    5.0
    Usually I do online orders but I decided to go in recently and Stephanie helped me find exactly what I needed! She was so warm and welcoming from the moment I came in. She asked questions to help me figure out what I needed to go between the clinic and after. I’ll definitely come in more often because of her!

Frequently Asked Questions About lululemon

What type of products does lululemon Calgary Market Mall offer?

lululemon offers technical athletic apparel designed for yoga, dancing, running, and other active pursuits, created to help customers live healthier and fun lives.

Where is lululemon Calgary Market Mall located?

The store is located at 3625 Shaganappi Trail NW, P012, Calgary, AB, T3A 0E2, Canada.