lululemon

3.9
360 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
3625 Shaganappi Trail NW, Calgary, AB
T3A 0E2, Canada

Hours

Reviews

3.9
360 reviews
5 stars
201
4 stars
62
3 stars
14
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Inaam and Lorina for their exceptional service.

Negative Experiences

Several reviews mentioned instances of rude or unprofessional behavior from specific staff members, leading to feelings of discomfort and disappointment among customers.

Store Environment

The store was generally described as well-organized and clean, but some customers reported issues with loud music in the dressing rooms and long wait times at checkout.

Product Quality Concerns

Customers expressed dissatisfaction with the quality of some products, mentioning issues like fabric pilling and the limited warranty on items.
  • JS
    Jeremy S
    5 days ago
    5.0
    I came into the store the other week and was helped by Megan, who was absolutely fantastic. From the moment I walked in, she was friendly, attentive, and genuinely excited to help. Her product knowledge was incredible, and she went above and beyond to help me find the perfect gifts for my wife and daughter. She made the whole experience fun, easy, and completely stress-free. Outstanding customer service — Megan is truly a star and a huge asset to the store. I’ll definitely be back and hope to have her help me again!
  • GK
    G Kaur
    Jan 4, 2026
    5.0
    I had an amazing experience at lululemon thanks to Navleen! Her customer service was outstanding! She was incredibly friendly, attentive, and genuinely cared about helping me find the right pieces. Navleen gave such thoughtful and helpful styling advice, showing me how to mix and match different lululemon items in ways I wouldn’t have thought of myself. She really knows the product and made the whole shopping experience enjoyable and stress-free. I’m beyond happy with the service she provided and will definitely be back. Highly recommend asking for Navleen if you’re shopping here!
  • NF
    Nima Fard
    Jan 3, 2026
    1.0
    I recently bought a toque in Banff over the holiday. I wore it for about ten minutes and took it off because it was way too tight. When I got back home in Calgary I went to return it and they said they would not give me a store credit or return any money. Their reasoning was that I did not provide them with the tags or the receipt. Lululemon has the technology to look up my purchase by scanning the credit card that I purchased the hat with. When I offered that solution to the cashier they rejected it. Costco does this. In this retail landscape if you do not have a return policy like Costco, then you are a dinosaur. I will NEVER shop there again and will subsequently sell my Lulu stock. I also told the cashier they could keep the toque. This event cost me $50 bit it was an invaluable lesson on where I will spend my money in the future so thank you Lulu.
  • AT
    Amy T
    Jan 2, 2026
    1.0
    Purchased a hoodie before the holidays (Dec 19) and went to change the size afterwards (Dec 27). The hoodie was now $40 less. They refused to honour the sale price. I ask the person helping me if I could return it and repurchase it at the sale price and he said “we don’t really want to do that”. I decided to return the item anyways for a full refund. Even though the item was within the return policy they offered me a gift card at first instead of my money back… That’s one way to lose a sale.
  • SA
    Shahinda Ali
    Dec 21, 2025
    5.0
    We had an outstanding experience at Lululemon Market Mall. The Floor Manager Inaam went over and beyond during a super busy morning to help us out and make our mission smooth and very enjoyable. Inaam was super helpful, respectful, understanding, professional, efficient and her problem solving was inspiring! Thank you Inaam!

Frequently Asked Questions About lululemon

What type of products does lululemon Calgary Market Mall offer?

lululemon offers technical athletic apparel designed for yoga, dancing, running, and other active pursuits, created to help customers live healthier and fun lives.

Where is lululemon Calgary Market Mall located?

The store is located at 3625 Shaganappi Trail NW, P012, Calgary, AB, T3A 0E2, Canada.