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Holt Renfrew is Canada’s fashion and lifestyle retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of extraordinary products that inspire our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create joy in doing so.
We’ve tailored our shopping experiences so you can shop confidently your way with Holts, whether that’s in-store or from the comfort of your home. We have also put additional measures in place to provide you with a safe shopping environment in all of our stores.
Which stores offer holtrenfrew.com pick-up?
holtrenfrew.com pick-up is currently available at all Holt Renfrew locations.
Where in the store do I pickup my order?
To pick up your holtrenfrew.com order, visit the pick up counter noted in your email notification.
Can I try on my holtrenfrew.com order upon pick-up?
You are welcome to try on your items when you arrive at the store.
Can I return my holtrenfrew.com pick-up order after pick-up?
All holtrenfrew.com Pick Up orders can be returned at any of our Holt Renfrew locations, in accordance with our Return Policy. Your order number and pick up confirmation will be required to process the return. Refunds will be made onto the original method of payment.
Can I send someone else to pickup my online order?
If you or your designated pick up person cannot collect your holtrenfrew.com order, please contact our Customer Care team.
When will my pick-up order be ready?
Orders placed before 12 PM local time of the pick up location will be ready the same day. Orders placed after 12 PM, or days when the store is closed, will be ready for pick up by the next business day. You will receive an email notification once your order is ready.
How long do I have to pick-up my order?
holtrenfrew.com orders will be kept for 7 days from the date the order is ready for pick up. Orders not picked up within 7 days will be returned and refunded to the original method of payment.
What are the store hours for Holt Renfrew in Calgary?
Holt Renfrew in Calgary is open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
How can I shop safely at Holt Renfrew?
Holt Renfrew has tailored shopping experiences for in-store and at-home shopping, with additional measures to ensure a safe shopping environment in all their stores.
Does Holt Renfrew offer in-store pickup for online orders?
Yes, holtrenfrew.com pick-up is available at all Holt Renfrew locations, including Calgary.
Where do I pick up my online order inside the store?
You can pick up your holtrenfrew.com order at the pick-up counter specified in your email notification.
Can I try on items I picked up from my online order at the store?
Yes, you are welcome to try on your items when you arrive at the store.
What payment methods does Holt Renfrew in Calgary accept?
They accept American Express, Cash, Check, MasterCard, and Visa.
How long do I have to pick up my online order?
Orders will be kept for 7 days from the date they are ready for pick up. After that, they will be returned and refunded to the original method of payment.
Is proof of vaccination required to shop at Holt Renfrew in Calgary?
No, proof of vaccination is not required to shop at this location.
Are there other luxury fashion stores near Holt Renfrew in Calgary?
Yes, nearby luxury stores include Gucci, Chanel, Louis Vuitton, and Hermès, perfect for exploring high-end fashion and accessories in the area.
What nearby places can I visit along with Holt Renfrew to enhance my shopping experience?
You can visit The Core shopping center for more retail options or relax at Indigo Park, a nearby park and concert venue, for some leisure after shopping.