Business Details
About
Shoe Store
Details
- DeliveryAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
388 reviews
5 stars
176
4 stars
117
3 stars
43
2 stars
14
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness from staff and lack of assistance.
Product Quality
Several reviews mentioned issues with product quality, including defective items and unsatisfactory return policies.
Store Selection
Customers appreciated the wide selection of shoes available, although some noted that sizes and specific items were often out of stock.
Pricing Concerns
Feedback indicated that prices were perceived as high, with some customers feeling that better deals could be found elsewhere.
Staffing Issues
Multiple reviews highlighted a shortage of staff, leading to long wait times and inadequate customer support.
- TATrina Aronson4 days ago4.0I was just at DSW last week and picked up some really nice Vince Camuto boots and I absolutely love them however, I didn’t find a big selection of shoes that I liked
- SCSusan ChengNov 15, 20255.0Excellent service, even though they were closing, the staff were very friendly and helpful.
- SSShammi SekhonNov 11, 20251.0Spent more than 30 minutes looking at different shoes and other stuff not one staff member came up to me and asked if I needed any help. Pathetic service and overpriced. You get better value and selection at the outlet stores in Crossiron mills.
- KPKejal ParmarAug 6, 20251.0I encounter employee named JEN today. I went there to return shoes bought. I was returning before time and with tags and labels. Jen told me the shoes is worn and I cant return it. It was tried not worn because of course you have to try it right. I bought it from Cross iron location and the reason why I was coming at this location because I had a surgery and can’t drive that much far. I explained her everything and she gave me such a hard time and said Sorry but I have to go to cross iron location to return it. I still explained her I can’t drive still she said No. I was so upset and disappointed by her-who is representing DSW. Thankfully, my husband went to cross iron location and they even bothered to ask me anything and the return was so smooth over there. I just have a request to sunridge location management that please guide your staff and teach them about customer service. The other location was excellent with their customer service. I am just having regrets to went this location and wasted my time and energy. Thank you JEN for NOTHING. You ruined my day.
- AMAlyssa MAug 5, 20255.0Olivia is very knowledgeable in her product and I was very impressed as I can tell she takes pride in the work she does! She’s doing right by the brand that’s for sure.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What is the address of DSW Designer Shoe Warehouse at Sunridge Mall?
DSW Designer Shoe Warehouse is located at 2525 36 St NE, #241, Calgary, AB, T1Y 5T4, Canada.
What are the operating hours for DSW Designer Shoe Warehouse?
The store is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Is in-store shopping available at DSW Designer Shoe Warehouse?
Yes, in-store shopping is available at DSW Designer Shoe Warehouse.
Does DSW Designer Shoe Warehouse offer delivery or pickup options?
DSW offers delivery and in-store pickup, but does not offer curbside pickup.
What is the phone number to contact DSW Designer Shoe Warehouse at Sunridge Mall?
You can contact the store at +1 403-351-6544.
Where can I shop online or download the app for DSW Designer Shoe Warehouse?
You can shop online or download the DSW Canada app via the provided website and app store link.
Which nearby restaurants can I visit after shopping at DSW Designer Shoe Warehouse in Sunridge Mall?
Nearby restaurants include Sumo Grill Japanese Restaurant for sushi and Dairy Queen for fast food and ice cream.
Are there other shoe stores near DSW Designer Shoe Warehouse at Sunridge Mall?
Yes, nearby shoe stores include DSW Canada and Foot Locker, both located within the Sunridge Mall area.
What telecommunications stores are near DSW Designer Shoe Warehouse?
Chatr Mobile, Koodo, TELUS, i-Cell, and Tbooth wireless are nearby mobile phone and telecommunications stores available at Sunridge Mall.
Can I find beauty and personal care services near DSW Designer Shoe Warehouse?
Yes, Premier Spa Boutique, Tommy Gun's Original Barbershop, and Caryl Baker Visage are nearby beauty and personal care services at Sunridge Mall.