Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Rylin and Corey for their exceptional service.
Product Quality
While some customers appreciated the quality of the jackets, others expressed disappointment with specific items, citing issues like zippers and durability.
Mixed Experiences
Several reviews indicated a mix of positive and negative experiences, with some customers feeling welcomed and others reporting rudeness or lack of attention from staff.
Warranty Issues
Multiple customers reported dissatisfaction with the warranty process, describing it as frustrating and unresponsive.
Store Environment
The store was generally described as clean and well-organized, although some customers noted a lack of selection in certain sizes.
HK
Hou Kou
Nov 10, 2025
5.0
Today I bought two down jackets here, and I was assisted by a salesperson named Daniel. He was very friendly and patient. He first asked about my needs and then recommended a lightweight down jacket for me. It was a very pleasant shopping experience.
PK
Pav Kooner
Oct 16, 2025
5.0
Rylin was awsome and very efficient highly recommend everyone
XL
Xiaoying Liang
Oct 14, 2025
2.0
An unpleasant experience at the Canada Goose store in Chinook last Sunday. There were only three of us — myself, my husband, and my father-in-law. There was no line up. Two customers entered the store ahead of us, and we simply followed behind them at a normal pace. We weren’t rushing or running, just calmly walking in.
The sales associate standing by the door suddenly blocked our way, raising his hands in front of my husband as if to stop a crowd. He loudly exclaimed, “Whoa, whoa, whoa, whoa, whoa”, as if we were rushing inside. After that, he told us, “Wait just a second, okay?”
He did let us in once he turn around and ask if there’s room for more people. Of course, he has the right to manage the entryway, but the way he chose to do it was unnecessary and rude.
A polite request to wait would have been enough. Instead, his exaggerated reaction made us feel as if we were doing something wrong when we weren’t. We did purchase something inside with the help of other salesperson who are nice, but the first impression at the door is unnecessarily rude.
EG
Eamon Gilligan
Oct 10, 2025
5.0
Dilshawn helped me the entire time I was looking for my coat, felt a lot better making a big purchase because of his knowledge, he was patient and professional. Highly recommend.
NN
ninacaira19
Sep 26, 2025
5.0
I highly recommend that when you want to go to Canada Goose Calgary, look for Corey Smith, he is very patient and gives honest opinion on what you are purchasing. Very nice, very gullible. Goes way beyond excellent service.
Canada Goose Calgary is located at 6455 Macleod Trail SW, Calgary, AB, T2H 0K8, Canada.
What payment methods are accepted at Canada Goose Calgary?
Canada Goose Calgary accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Canada Goose Calgary wheelchair accessible?
Yes, Canada Goose Calgary has a wheelchair accessible entrance.
Can I shop in-store at Canada Goose Calgary or is it delivery only?
You can shop in-store at Canada Goose Calgary; they offer in-store shopping but not in-store pickup.
What are the holiday hours for Canada Goose Calgary?
On November 11, 2025, Canada Goose Calgary is open from 11:05 AM to 6:00 PM. On November 28, 2025, it is open from 8:00 AM to 9:00 PM.
Are there any coffee shops near Canada Goose Calgary where I can relax before or after shopping?
Yes, there are multiple Second Cup coffee shops nearby where you can enjoy a coffee break before or after visiting Canada Goose Calgary.
What fashion-related stores are near Canada Goose Calgary?
Nearby fashion-related stores include Claire's for fashion accessories, ECCO Chinook Centre offering shoes and children's clothing, Emporio Armani boutiques, and BOSS Shop for men's clothing.
Are there dining options close to Canada Goose Calgary?
Yes, nearby dining options include Thai Express, Manchu Wok, Cinnzeo Bakery Cafe, and JOEY CHINOOK for a variety of cuisine choices.