The LEGO® Store Chinook Ctr

4.6
994 reviews

About

Toy StoreToysLEGO Company Limited
The LEGO Store brings creativity to life for kids and kids-at-heart! Find a huge selection of LEGO sets and get expert gifting advice from our knowledgeable Brick Specialists.

Location

The LEGO® Store Chinook Ctr
6455 Macleod Trail SW, Calgary, AB
T2H 0K8, Canada

Hours

Reviews

4.6
994 reviews
5 stars
749
4 stars
153
3 stars
36
2 stars
20
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, enhancing their shopping experience.

Store Experience

The store is described as clean and well-organized, although some customers noted it can be crowded and small.

Customer Service Issues

While many reviews highlighted excellent service, there were complaints about specific incidents of poor customer service, particularly regarding management and delivery issues.

Product Availability

Several customers expressed disappointment with the availability of certain LEGO sets, indicating that stock levels did not always meet expectations.
  • HG
    Harpinder Grewal
    2 days ago
    1.0
    Had a disappointing experience at this LEGO store. I stepped out briefly to take a quick call while my kids were still inside. When I tried to go back in, the staff member at the entrance, Matt, told me to go back and wait in a very long line. I explained that my kids were already inside and might need my help, but he was rude and wouldn’t listen. It really took away from what should’ve been a fun visit
  • OB
    Obadiah David Burch
    4 days ago
    5.0
    Customer service here was excellent. They helped me activate my account online and then I came in the next day and bought more legos! lol I really enjoy collecting the Star Wars merchandise. Especially the large characters. I picked up Wicket the Ewok this visit and then Soundwave from Transformers. They were giving out free merchandise with your purchase. The more you spent the more they gave you. I am a huge Lego fan so I have visited almost every large store. This is a small one but the customer service was excellent.Great job everyone!
  • WH
    Will Hollier
    Jan 2, 2026
    1.0
    Having to line up like a school kid to enter a store that isn’t that busy because of shop security/shop lifters. Businesses need to stop treating everyone like criminals. It’s ridiculous. Lost my business. Pathetic.
  • CL
    Chris Luchies
    Dec 28, 2025
    5.0
    They were very busy but took the time to help us out. We did the pick & build. They had incredible options. They were very friendly and Mat was beyond helpful. Our little girl did not seem to be overwhelmed and was happily paid attention to! The store was clean, inviting, and well laid out. I highly recommend for everyone to come to this store!
  • CH
    Crystal Hanson
    Dec 16, 2025
    5.0
    Well laid out store, long lines but my kids love it.

Frequently Asked Questions About The LEGO® Store Chinook Ctr

What types of LEGO products can I find at The LEGO® Store Chinook Centre?

You can find a huge selection of LEGO sets and receive expert gifting advice from knowledgeable Brick Specialists.

What are the opening hours of The LEGO® Store Chinook Centre?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.