Cool As A Moose is Banff’s #1 Souvenir Store. We offer unique apparel, local handmade gifts, and high quality souvenirs in a fun and compelling atmosphere. We 're a family owned business, operating retail stores for over 100 years and take pride in offering exciting merchandise and great service. We're passionate about curating our store with a product mix that is high quality, unique, and local to Banff. Our products are as unique as our team - we are dedicated to excellence. Our people and store create happy, totally satisfied, smiling customers, one experience at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.