Located in Martinsburg, Embrace Home Loans proudly serves homebuyers and homeowners throughout the Eastern Panhandle of West Virginia. Our local branch provides a wide range of lending solutions, including home purchase loans, first-time homebuyer programs, refinancing, and cash-out options.
As part of Embrace Home Loans, founded in Rhode Island in 1983, our Martinsburg team focuses on personalized guidance and thoughtful loan strategies. Our loan consultants take the time to understand your financial goals and help you navigate the mortgage process with clarity and confidence. Backed by experienced processing and underwriting teams, we work to ensure a smooth, efficient lending experience from application to closing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.