Staff Performance
The staff, particularly Ashlee and Tera, received high praise for their professionalism, responsiveness, and helpfulness throughout the leasing process and during residents' stays.
Cleanliness and Maintenance
Residents consistently noted the cleanliness of the facilities and the promptness of the maintenance team in addressing issues.
Amenities
The amenities, including the pool, gym, and community events, were well-received, contributing to a positive living experience.
Parking Issues
Several reviews highlighted ongoing concerns regarding parking availability and towing practices, indicating a need for better management in this area.
Management Concerns
Some residents expressed dissatisfaction with management's handling of issues, particularly regarding communication and financial disputes.