It’s easy to do when you make your way minutes from downtown Madison to the up and coming East side. Elevate is our newest, luxury apartment community and is ready for you to make one of our stunning apartments your next home. Create a space that’s strictly you, in one of our thoughtfully designed one- and two-bedroom apartment homes with open floor plans and soaring ceilings. Make yourself comfortable as you settle in with our designer kitchens, modern, top-quality appliances and individual patios and balconies. Or, shift into relaxation mode in our impressive Pool and Activity Courtyards. Should you choose to ever leave home, the welcoming neighborhood community offers delightful shops, restaurants & many more. Schedule a tour today!
Just wanted to share my opinion on living here as it hasn’t been the best. I’ve lived here for about a year and a half and my dryer hasn’t worked once since we moved in, garbage disposal is broken (hasn’t worked since we moved in) vent van above stove is broken (hasn’t worked since we moved in) and a lot of other things including paint touch ups not done, damage around trim in the apartment, etc. Maintenance request have been put in multiple times and have been canceled every single time to the point where we haven’t even decided to put in another one and just wait till our lease is up in a few months to move out of this dump.
Management was alright at first and definitely reached out when they needed to but ever since about November/December when the new lady was hired things have went down hill. She is constantly changing the rules that were never listed on the lease, constantly harassing people because there vehicle was parked in a parking stall for not even week with a parking permit threatening that she was gonna have it towed and whole lot of other bs. She is very disrespectful and not even sure how she is working as a apartment manager here.
Definitely don’t recommend moving into here especially because it is not worth the amount of money we pay a month at all.
RG
Rodman Guariato
Jan 16, 2026
5.0
The best place in the world to live, you breathe peace and tranquility.
NB
Nasir Brown
Jan 15, 2026
4.0
Absolutely love the experience and staff here . Very well up kept, staff is very friendly and understanding!! Really do feel like you “Elevate” living here.
SD
Sarah D
Jan 13, 2026
1.0
See images for a my first review-- its long.
REPLY to their comment- Yes Kayesha, you are the new PM after Patrick dipped. You emphasized you were when i was upset in your office and you ask me if i didnt see your intro email that was sent out. All responses public and personal, i feel have been very corp. Yes, i will no longer be reporting issues I see (unless it directly impacts and/r maybe case damage to my unit). It's so funny the maintenances guy just called about my heat about the 2nd ticket i submitted on 12.30, I told him to just close it bc I have no faith on having it permanently resolved due to my prior experiences so far and or waiting for the hvac people come.
Personally, i feel the only way this could be turned around, is if you magically summon Laura back. She give off the vibes she cared, was great with communication and personally followed up on issues. Laura is the one that brought me here. You will have huge shoes to fill if you want to be on the same level as Laura for level of service. For a visual on level of service comparison, its like a lambo vs a prius.
If you want a further discussion on this, please feel free to email me or call me per the information you have on file!
Thanks and make it a great day
JZ
Jennifer Zuluaga
Jan 13, 2025
3.0
I’ve been living here almost 2 years. My experience has been ok. I’ve address some issues to management and sometimes they have taken care of it especially Laura. Other times they have not, like the side door that always slams loud, the elevator was out of service 2 or 3 times. The last time it was out of service’s it took 1 week and 3 days and I have a baby with a stroller so it was super inconvenient. The apartment buzzer system still hasn’t been fixed and it’s been a couple of months or half a year. It would be nice if the issues could be fixed since the apartments come with these amenities and that’s why we’re paying so much money for rent. The overall cleanness of the building has been not the greatest, like trash chutes have been full, the coffee station trash has been piled up a lot of times, stains in the carpet and the trash room has been full of trash BUT they have improved. The elevators have been cleaned more often, they smell good. They did paint over some of the marks in the wall in the 1st floor which I did appreciate that because it was looking bad. I did see they were cleaning the carpet 1 time. One other amenities I have had an issue with. For example are the bikes. Twice I wanted to use them and one of the bikes needed repair, another one I think had a flat tire, 2 other ones were low battery. Management like Laura has been super helpful, always been there to listen to my issues. Every time I had questions, or concerns she has always been a quick response in a email, or downstairs in her office. I appreciate her, for helping and making the process of me moving in super fast and efficient. She always provides me a lot of information and appreciate her being super sweet, nice, and understanding of the situation. Laura definitely helped me address an issue I had with the tow truck but through the process it was helpful that she moved super fast and called the tow truck company that same day and in a couple of days the issue was solved and I was happy. Never had a problem with her, best management I’ve had not like other apartment complex.
Frequently Asked Questions About Elevate Apartments
What types of apartments does Elevate Apartments offer?
Elevate Apartments offers luxury one- and two-bedroom apartment homes with open floor plans and soaring ceilings.
What amenities are available at Elevate Apartments?
Amenities include designer kitchens with modern appliances, individual patios and balconies, a pool, activity courtyards, fitness center, business center, onsite parking, elevator, onsite maintenance, and in-unit washer and dryer.
Are pets allowed at Elevate Apartments?
Yes, Elevate Apartments welcomes both dogs and other pets.
What are the office hours for Elevate Apartments?
The office is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule a tour for an apartment at Elevate Apartments?
You can schedule a tour by visiting https://www.elevateapartmentsmadison.com/scheduletour.
Where is Elevate Apartments located?
Elevate Apartments is located at 5022 American Parkway, Madison, WI 53718, USA, minutes from downtown Madison on the East side.
Is there nearby access to coffee shops from Elevate Apartments?
Yes, Caribou Coffee is located nearby, providing a convenient spot for coffee and snacks before or after visiting Elevate Apartments.
Are there dining options near Elevate Apartments?
Yes, nearby dining options include Milio’s Sandwiches, Erin’s Snug Irish Pub and Restaurant, and Kutty Leaf South Indian Kitchen, offering a variety of cuisines close to home.
What childcare or educational facilities are near Elevate Apartments?
Nearby educational and childcare facilities include Sotthea Phoeurng school, Bright Horizons at the American Center preschool, and Amcenter Drive KinderCare.
Is there convenient access to financial services near Elevate Apartments?
Yes, nearby financial services include Summit Credit Union, Wind River Payments, and the mortgage broker Fairway Ignite.
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