Axton Madison

Reviews

• EC

  Ellie Christensen

  1 day ago
  5.0
  Absolutely love living here!! Finding a place to stay right out of the dorms is so stressful, luckily Axton’s team is so amazing and helpful! Amenities are amazing and I’ve met some of the best people here! Definitely recommend taking a tour and seeing the amazing amenities and building + meeting all the great staff! So excited for the next few years here!
• KJ

  Keeyana Judkins

  1 day ago
  5.0
  This is my first year living in the Axton, and I love it! The layout of the apartment building itself and the units is unique and aesthetically pleasing. The amenities like the complimentary coffee machine, hot tub and upstairs lounge area are really nice as well. Plus, the front desk staff are friendly and really helpful. Definitely recommend living here!
• JY

  Jada Young

  2 days ago
  3.0
  The management and staff are nice but the rent for a 2 bed 2 bath is way too high (a little over $1600 a month per person this year ) for there to be constant maintenance issues. The elevators have been breaking pretty frequently. The elevator on the left side of the main lobby has been out of order for at least the last month. Then every other week (sometimes back to back) 1 of the 2 remaining elevators break. This becomes a big problem when you have tons of residents needing to use the elevator because you end up waiting 5-7 minutes for one to come down. Also, I’m not entirely sure when exactly management switched, but in November the mini convenience snack store on the 12th floor was emptied out and we received an email stating that they were upgrading/replacing snacks and that it’s be stocked as soon as possible (once the new equipment came in). It’s now March and the last time I checked, the vending/snacks are still empty. This is frustrating because this is one of the main amenities of the complex and I move out end of July, so it’s possible that I won’t even get to use that amenity. Additionally, for like a majority of February, the internet in the entire complex was finicky and barely working. I submitted a maintenance request and the maintenance person only came to my apartment to say that they couldn’t do anything and that I’d have to call the WhiteSky phone number. I did this and it was so frustrating communicating with them because it was like a game of tag trying to get a response. So because I didn’t have sufficient wifi in the complex for the majority of February, I had very long, arduous days on campus because I couldn’t complete any school work in the comfort of the complex/my apartment. I reached out to management and she was nice about it. I was told a WhiteSky technician would stop by the apartment to fix it, but I’m not sure if they’ve been by or not because I haven’t received any updates on that. I honestly didn’t respond to the apartment manager because at that point, I was severely over it and was working on fixing my apartment’s wifi on my own. Additionally, the front desk staff are pretty nice, but it’s also very common for them to not pick up the phone. There has also been a few times where I’ve stood at the front desk for 20-30 minutes during business hours waiting for help, but nobody would be there. I understand that it’s a big complex, but I think that’s a bit crazy of a wait time. So then I’d try calling because I thought they were maybe busy helping someone and possibly had a phone they take with them to answer resident calls. But again, nobody would pick up the phone. It also seems like they’ve hired several new people lately, so when I do catch an employee at the front desk they usually don’t know any answers to my questions and default to saying they’d have to ask their manager. This isn’t entirely on the new employees (maybe more so on management and training) but it’s frustrating to the point that I’ve just resorted to self/support avenues when issues arise because I already know that staff probably wont know how to help me. Lastly, I’ve had to ask several times over several weeks to be removed from the leasing renewal notifications after indicating to staff/management several times (email, in person, text message “bot”) that I won’t be renewing. I’d block the email but I can’t do that or else I won’t receive other important communication. Normally, I wouldn’t be this critical of an apartment complex but there’s certain expectations of living when you pay an arm in the leg for rent. I’m also not renewing here because the exponential increase in rent costs of moving to a studio or 1 bedroom, are not worth being inconvenienced so frequently. I give this complex a 3/5 because management/staff are pretty kind people. It’s definitely been a better overall experience than previous apartments I’ve lived in and they occasionally have nice events. I would’ve been willing to resign and deal with being inconvenienced though, if it was priced better.
• AL

  August Lefferts

  6 days ago
  5.0
  I’ve lived here for two (and signed for a third) years now and I love living here. From the private en suite bathrooms to the hot tub and gym upstairs all of the amenities are really nice. It’s also in a nice location equally close to many different things on campus.
• AC

  Alli Clark

  6 days ago
  5.0
  I love living at Axton! The amenities and location are hard to beat. So nice having the gym upstairs for cold days. Workers are nice too! Elevators go out every once in awhile but other than that no complaints:)