Woodmere Townhomes

Reviews

• RH

  Robert Holloway

  Jul 6, 2025
  3.0
  It's ok
• JW

  john wick

  Aug 19, 2024
  1.0
  My recent experience with Woodmere Townhomes was highly disappointing, primarily due to the conduct of one of their leasing agents, Jenna. From the beginning, Jenna’s emails were dismissive, and her attitude was far from professional over the phone. I submitted all the necessary documentation, including details about my income, but it was clear that Jenna did not process my application correctly or take the time to understand my financial situation. She just proceeded to state in emails that she had told me about the 3 times income requirement to rent there while we toured the unit. After requesting to speak with someone else due to her unhelpful approach, Jenna called me back herself. During this final call, she attempted to justify her poor attitude by explaining the “extent” of her responsibilities, as if this somehow validated the way she had treated me throughout the process. Her explanation only left me laughing at the absurdity of the situation. It was evident that she was more interested in defending herself than in addressing my concerns or providing a satisfactory resolution. This entire experience has left me questioning the customer service standards at Woodmere Townhomes. I strongly urge management to review Jenna’s conduct, as her behavior is not reflective of the level of professionalism one would expect from a company in the property management industry. Applicants deserve to be treated with respect and professionalism, and it’s clear that Jenna fell short of these expectations. I honestly recommend any veterans to stay as far away from this place as possible until they hire a new leasing agent.
• MW

  M West

  May 29, 2021
  1.0
  Horrible place to rent.
• LW

  Lindsey W

  Apr 24, 2019
  1.0
  I set up an appt to tour a townhome, which was tough based on the availability for showing places vs a typical working schedule. The woman that answers the phone warned me that these places fill up fast & I should book this showing sooner if possible. I told her I would keep our appointment the following week, but would contact her if I had an opportunity to visit sooner. Several days later after setting up a showing, I received another voicemail from this same woman who clearly didn't realize we had previously spoken & already set up an appt to see a unit later the next week. I coincidentally was able to leave my work site early the same day as receiving the duplicate voicemail, so I called her & explained that we had already spoken & asked if she would be available instead to show me a unit that afternoon. She was incredibly rude & told me that she takes "a hundred calls/day." I politely explained that was not the issue, but that I was actually available to see a place earlier than I had already scheduled with her, providing she also had time available. She proceeded to act short and impolite with me & condescendingly told me she needed all of my information again, then immediately replied that there were no units available. Weird, as there appear to still be units available according to your website online. I'm considering this to be a sign, as I would never want to deal with this awful and ill-mannered woman again. She should really not be the voice/face of a business that deals with people.
• DE

  David Emiley

  Nov 21, 2016
  4.0
  Fast repairs, prompt replies from management, very quiet forested setting, reasonable rents (for the area).

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