Staff Performance
The leasing and maintenance staff, particularly Michael, Alexis, and Corrynne, received high praise for their professionalism, responsiveness, and helpfulness throughout the leasing and move-in process.
Amenities and Location
The property is noted for its beautiful waterfront location, modern amenities, and well-maintained facilities, contributing to a luxurious living experience.
Maintenance Response
Customers consistently reported quick response times and effective resolutions to maintenance requests, enhancing overall satisfaction.
Communication Issues
Some residents experienced challenges with communication and clarity during the move-in process, indicating room for improvement in onboarding new tenants.
Community Atmosphere
The community is described as friendly and welcoming, with many residents appreciating the sense of belonging and the efforts made by staff to foster a positive environment.