SunWorld Group Property Management

4.1
247 reviews

About

Property Management Company
SunWorld Group Property Management provides comprehensive property management services in Vancouver, WA. We handle tenant placement, rent collection, maintenance, and financial reporting, maximizing your investment's return. Our experienced team ensures smooth operations and responsive communication, offering peace of mind to landlords and a positive experience for tenants.

Location

SunWorld Group Property Management
9901 NE 7th Ave Suite C119, Vancouver, WA
98685, United States

Hours

Reviews

4.1
247 reviews
5 stars
175
4 stars
17
3 stars
6
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Professionalism

Feedback is mixed regarding professionalism, with some praising the team for being responsive and helpful, while others report unprofessional behavior and poor communication.

Maintenance

Many customers appreciate the quick response to maintenance requests, although some express frustration over unresolved issues and delays.

Customer Service

There are positive remarks about friendly and helpful staff, but several reviews highlight significant issues with communication and responsiveness.

Transparency

Concerns were raised about transparency in handling deposits and charges, with some customers feeling misled or unfairly treated.

Application Process

The application process received criticism for being cumbersome and inconsistent, with reports of unprofessional handling of applications.
  • DL
    Darcie Leboki
    Dec 27, 2025
    5.0
    I had a wonderful renting experience with SunWorld Group. We received our entire security deposit back, which can always be a nail biter. Working through their app, AppFolio, was easy and very user friendly. Maintenance requests were always answered in a timely manner. Paul & Robin (owners) were both great. Jamie, in the office, was very helpful and friendly. Thank you, SunWorld, for a great rental experience!
  • SB
    Stephen Brooks
    Nov 5, 2025
    5.0
    Paul and the team at Sunworld are phenomenal.
  • LM
    Laura M
    Oct 11, 2025
    1.0
    Paul Van Balaan is the most unprofessional "professional" I've ever met. Days into my lease he felt I had hurt his feelings so put me in non-renewal status. Most adults would be able to manage conflict at least well enough to say what I did that was so out of line. He would or could not. This went on for.months! I ended up giving him a blanket apology, and moments later I was in his graces again and my lease was renewable. Beware this team. Carefully document and report anything and everything out of line in the apartment before you move in. Keep records! They will ding you on every single thing when you move out, even if it was there when you moved in. If you want a responsive and professional property management company, I would look elsewhere. Edit 10.21.25 Please see their original response below, which was carefully edited later to make it look like I was the only one at fault. Since I was 100% certain I wouldn't see a dime of my deposit back no matter what I did, I let SunWorld pay its own cleaning service from their proceeds. Ask anyone who Paul Van Balaan manages what he is like as a manager before committing. Edit 10.25.25 Of course I let consequences of Paul's ridiculous actions and hostile words determine how I left the apartment.
  • WW
    WY
    Sep 7, 2025
    5.0
    I am grateful to Paul and his team for their hard work and dedication. My property has been managed by Sunworld for almost ten years. My HOA has many requirements and Paul and Mae take care of them one by one. I highly recommend Sunworld for property owners in the Vancouver, Washington area.
  • SS
    S
    Sep 2, 2025
    1.0
    $11.99 to even tour a property to consider applying is crazy work. If they're charging stupid fees just to see it, I can only imagine how they nickel and dime tenants after move in.

Frequently Asked Questions About SunWorld Group Property Management

What services does SunWorld Group Property Management offer?

They provide comprehensive property management including tenant placement, rent collection, maintenance, and financial reporting to maximize investment returns.

Where is SunWorld Group Property Management located?

Their office is at 9901 NE 7th Ave Suite C119, Vancouver, WA, 98685, USA.