Staff Performance
Customers consistently praised the leasing and maintenance staff, particularly Nick and Dina, for their helpfulness, professionalism, and responsiveness.
Maintenance Issues
While many reviews highlighted quick and effective maintenance responses, there were also complaints about unresolved issues and poor initial conditions of apartments.
Safety Concerns
Numerous reviews expressed serious safety concerns regarding crime and homelessness in the area, with reports of theft and inadequate security measures.
Living Conditions
Several residents reported unsatisfactory living conditions, including cleanliness issues, maintenance delays, and problems with unit quality upon move-in.
Parking Problems
Many customers noted difficulties with parking availability and high fees for parking spaces, leading to frustration.