Autumn Chase Apartments

3.6
303 reviews

About

Apartment Building
Looking for a home that conveys your sense of style? Look no further than Autumn Chase Apartments in Vancouver, Washington. Our upgraded studio, one, two, and three bedroom homes in the Fircrest neighborhood offer you a variety of floor plan options that match your lifestyle. Designed with your comfort and enjoyment in mind, the interior space is trimmed with finishes and features that speak to modern living. Come explore your new home and find out why you should choose Autumn Chase Apartments.

Location

Autumn Chase Apartments
11301 NE 7th St, Vancouver, WA
98684, United States

Hours

Reviews

3.6
303 reviews
5 stars
158
4 stars
39
3 stars
15
2 stars
15
1 star
76

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the leasing and maintenance staff, particularly Nick and Dina, for their helpfulness, professionalism, and responsiveness.

Maintenance Issues

While many reviews highlighted quick and effective maintenance responses, there were also complaints about unresolved issues and poor initial conditions of apartments.

Safety Concerns

Numerous reviews expressed serious safety concerns regarding crime and homelessness in the area, with reports of theft and inadequate security measures.

Living Conditions

Several residents reported unsatisfactory living conditions, including cleanliness issues, maintenance delays, and problems with unit quality upon move-in.

Parking Problems

Many customers noted difficulties with parking availability and high fees for parking spaces, leading to frustration.
  • RG
    Ryan Gillis
    5 days ago
    5.0
    Rob always coming through either the clutch fix. Give him a raise.
  • AG
    alyssa gogue
    Dec 31, 2025
    5.0
    New resident here! Amazing leasing staff! Nick was so helpful throughout the process and was able to answer all of our questions and clarify what needed to be. He had such great energy and was so kind as this had been our first time going through this process. So excited to be living here at Autumn Chase!
  • SB
    Shirene Hayes Braim
    Dec 21, 2025
    5.0
    I am so impressed with the maintenance staff at Autumn Chase. I had an issue, called in the morning and the issue was resolved by the late morning. Thank you for taking great care of us!
  • SM
    Sherri Montoya
    Dec 20, 2025
    3.0
    We've been here since 2023 and have to say Dina is a pure gem. She has helped us from the very beginning when we moved from out of state. Rob is also great whenever we have maintenance concerns. Both are awesome. Most the staff is professional and courteous, however... This review would be 5 stars BUT there is one maintenance worker named Chris (that's the name he gave today, Saturday 12/20) who has no people skills and is very rude and abrasive whenever we've interacted with him. Management needs to deal with him and explain that he doesn’t need to be rude to the residents.
  • ZS
    Zack Salata
    Dec 13, 2025
    1.0
    I have serious safety concerns regarding the navigation of this property: 1. The unit numbering scheme is non-standard and confusing. 2. The building placards are inadequate. While there is a placard on each building showing the unit range, it is posted in an obscure spot that is typically not easily visible from the road. Furthermore, this placard provides no direction for which floor and which side of the building specific apartments are located on. 3. The individual unit numbers are poorly placed. The numbers on the units themselves face inwards, making it difficult to identify a specific unit without getting up close. 4. The property map only shows building letters, not unit locations or floor numbers. These factors make it incredibly difficult for delivery drivers and, more critically, emergency services to locate specific apartments. When seconds matter, first responders need to know exactly where to go at a glance. Management needs to address this signage issue before an emergency occurs. Since it would be a monumental effort to renumber all units, I believe the best solution would be to simply post where the units are for each building in a spot that is easily visible from the road. I would like to note that the staff at the leasing office are very helpful in offering guidance and handing out maps, but the maps that I was provided don't have the unit numbers displayed in any cohesive format. Regardless, this would not be an ideal solution in an emergency.