Staff Performance
Customers consistently praised the staff, particularly Kory and Jose, for their friendliness, professionalism, and helpfulness throughout the leasing and maintenance processes.
Maintenance Efficiency
The maintenance team received high marks for their quick response times and effective resolutions to issues, often addressing requests within hours.
Cleanliness and Amenities
Residents appreciated the cleanliness of the property, including common areas and amenities like the pool and dog park, contributing to a pleasant living environment.
Community Atmosphere
Many reviews highlighted the friendly and quiet community atmosphere, making it feel like a welcoming home.
Concerns with Management
Some negative feedback pointed to issues with management responsiveness and transparency, particularly regarding move-out processes and additional fees.